#AI #CustomerService #DataPrivacy #Security #ECommerce

Ex-Kroger CEO Again Called Upon to Explain Resignation Rodney McMullen, the former CEO of Kroger, has found himself in the spotlight once again as he faces a new request to…

States Sue Trump Administration Over Privacy Concerns Related to New SNAP Demands In a move that has sparked controversy and legal action, several states are suing the Trump administration over…

Eagle Eye Execs Elevate AI Ethics on Appreciation Day In a digital age where artificial intelligence (AI) is becoming increasingly prevalent in various industries, Eagle Eye executives have taken a…

McDonald’s AI Hiring System Security Failures: What Went Wrong and How to Avoid Similar Pitfalls in Retail Tech McDonald’s, a global fast-food giant, recently found itself in hot water as…

The Impact of ChatGPT on Entry-Level Tech Jobs in the UK The landscape of entry-level tech jobs in the UK has experienced a seismic shift, with a staggering 32% drop…

ChatGPT Adds Ad-Free Shopping with New Update In the vast landscape of e-commerce, staying ahead of the curve is paramount for businesses looking to thrive in the digital realm. Enter…

X Continues to Lose EU Users According to Latest DSA Report The latest Digital Services Act (DSA) report has shed light on a concerning trend for X in the European…

US Bans Chinese AI LLM DeepSeek from Government Devices: What Does This Mean for the Future of AI Security? In a move signaling growing concerns over national security and data…

Machine Reading To Revolutionize Human Search Engine Interactions In the ever-evolving landscape of technology, Microsoft is on the brink of a groundbreaking development that could potentially change the way humans…

Customer expectations have reached an all-time high, with shoppers seeking immediate responses, personalized interactions, and seamless experiences across multiple channels. Enter AI agents—a powerful force that is reshaping the landscape…