Unisys has secured its position as a global leader in the latest 2024 ISG Provider Lens Future of Work Services Report, achieving an impressive 30 leader designations across six distinct regions. This recognition not only illustrates Unisys’s robust service offerings but also emphasizes its commitment to evolving workplace environments.
The Information Services Group (ISG) report evaluates companies based on various criteria, including their product and service offerings, innovative capabilities, market presence, and strategic competitiveness. This marks the fifth consecutive year that Unisys has been designated a leader in the ISG report, underscoring its consistency and reliability in the field.
In examining how managed service providers are addressing the demands of today’s varied workspaces, the report identifies Unisys as a frontrunner in multiple sectors, notably in Collaboration and Next-Gen Experience Services, Continuous Productivity Services (which includes Next-Gen Service Desk), and Managed End-User Technology Services. A newly introduced area, Smart and Sustainable Workplace Services, also featured Unisys’s innovations, particularly in Australia.
Patrycja Sobera, Senior Vice President and General Manager of Digital Workplace Solutions at Unisys, expressed pride in this recognition, stating, “Unisys is honoured to be recognised continually by ISG for our leadership in providing cutting-edge solutions that help companies compete in today’s global market.” She emphasized the focus on delivering reliable services that foster growth and collaboration in a dynamic workplace setting.
Unisys’s accolades span an expansive territory, including the U.S., U.S. Public Sector, United Kingdom, Australia, Brazil, Germany, and Switzerland. The company’s ability to enhance both customer and employee experiences is fundamental to its success. Its value-added managed services enable organizations to navigate complex workplace technology ecosystems effortlessly.
The report particularly highlighted Unisys’s strengths in the Continuous Productivity Services quadrant. This efficiency is essential for supporting next-generation workplaces, which seamlessly integrate physical and hybrid working patterns. By leveraging advanced technologies that offer omnichannel support, comprehensive analytics, and AI insights, Unisys is positioning itself as a pivotal partner in future-focused workplace solutions.
In addition, the Managed End-User Technology Services quadrant credited Unisys for its adept management of devices and communication services. The integration with experience management services is tailored to deliver a cohesive and modern workplace experience. This focus is further complemented by recognition in the Managed End-User Technology Services – Large Account classification in both the U.S. and U.K., indicating a significant emphasis on consulting, security, and collaborative development with technology partners.
Unisys’s dedication to sustainability is further reflected in its leadership in the newly established Smart and Sustainable Workplace Services category. The company’s advanced deployment of unified user interfaces and real-time data analytics, combined with IoT data aggregation for sustainability metrics, showcases its commitment to eco-friendliness and innovation.
As businesses shift towards hybrid and flexible work environments, the recognition of Unisys as a leader across various categories highlights its proactive approach to adapting to these changes. Success in workplace transformation requires not only advanced technology but also a partner that understands the nuances of modern work settings. Unisys stands as that partner, amplifying productivity and enhancing user experiences through its comprehensive service framework.
In summary, the acknowledgment of Unisys as a leader in the ISG 2024 workplace report reflects its strategic focus on meeting the intricate needs of organizations in a fast-changing landscape. Their efforts in fostering continuous productivity, enhancing user experience, and promoting sustainable practices are paramount as businesses navigate the complexities of the contemporary workplace.
Unisys’s leadership status is not just a reflection of past accomplishments; it is an indication of its future potential in shaping various work environments. Organizations seeking to thrive in this new landscape will undoubtedly benefit from Unisys’s innovative solutions.
