Unisys Holding Corporation, the global IT services company, has once again asserted its market position by being recognized as a global leader in the 2024 ISG Provider Lens Future of Work Services Report. Achieving a remarkable total of 30 leader designations across six different regions, this recognition underscores the company’s innovative approaches and comprehensive service offerings in a rapidly changing workplace landscape.
The Information Services Group (ISG) notably rides the wave of change in how businesses operate by assessing various managed service providers against a stringent set of criteria. These criteria include the breadth and quality of product and service offerings, innovative capacity, market presence, and a competitive strategy. Unisys has successfully maintained its status as a leader in this sector for five consecutive years, a feat that showcases its continuous dedication to client success and employee engagement.
In this latest report, Unisys was lauded for its strong positioning in multiple quadrants: Collaboration and Next-Gen Experience Services, Continuous Productivity Services (which incorporates the Next-Gen Service Desk), Managed End-User Technology Services, and the newly introduced Smart and Sustainable Workplace Services in Australia. These categories reflect the company’s commitment to improving the end-user experience while leveraging modern technology solutions.
Patrycja Sobera, the Senior Vice President and General Manager of Digital Workplace Solutions at Unisys, expressed her pride in the company’s achievements. She emphasized the significance of being recognized by ISG as a leader and highlighted Unisys’s strategies that empower organizations to stay competitive in today’s global environment. Sobera stated, “In a dynamic workplace, we focus on delivering innovative and dependable services for our clients that drive growth and collaboration worldwide.”
But what sets Unisys apart from its competitors? The answer lies in its ability to adapt to the evolving needs of businesses that are increasingly investing in remote and hybrid work models. For instance, in the Continuous Productivity Services quadrant, ISG acknowledged Unisys for its effective support of productivity in these next-generation workplaces. The company employs advanced technology that incorporates omnichannel support along with detailed analytics and AI insights, providing businesses with the necessary tools to optimize their workforce.
Unisys’s recognition in the Managed End-User Technology Services quadrant focuses on its comprehensive device management and communication services. These services integrate seamlessly with user experience management, creating a modern and coherent workplace experience. As more companies recognize the value of employee satisfaction and productivity, the need for comprehensive technology integration becomes increasingly critical.
The report also highlights Unisys’s achievement in the newly introduced Smart and Sustainable Workplace Services category. By deploying unified user interfaces and employing real-time data analysis coupled with IoT data aggregation for sustainability performance, Unisys is addressing the growing demand for green solutions in the workplace. This focus mirrors the broader trend in the corporate world where companies are being called upon to operate sustainably and responsibly.
With designations spanning multiple geographies, including the United States, the U.K., Brazil, Germany, Switzerland, and Australia, Unisys’s strategies have demonstrated their effectiveness in improving the overall workplace experience for employees and customers alike. Their competitive edge lies in understanding the nuances of various markets and the specific needs they hold.
To further bolster its position, Unisys is keenly focused on combining its capabilities with consulting and security, partnering with technology developers to deliver co-created solutions that cater to complex client needs. This level of collaboration not only creates a more efficient workflow but also positions Unisys as a trusted partner in an increasingly competitive landscape.
In conclusion, Unisys’s recognition as a global leader in the 2024 ISG Provider Lens Future of Work Services Report represents more than just accolades; it signifies a robust strategy and a commitment to innovation that is reshaping the workplace. As hybrid and flexible work environments continue to prevail, companies like Unisys are at the forefront, providing essential services that redefine productivity, engagement, and sustainability in the modern workplace.
