Grocery Inflation Flat, But Issue Still Bumpy
As grocery prices remain a focal point of discussion—especially highlighted during the recent presidential debate on September 10—the latest statistics from the Bureau of Labor Statistics (BLS) present a mixed bag. The overall Consumer Price Index (CPI), a primary measure…
# A Fresh Start for Fresh Thyme
As Fresh Thyme Market celebrates its 10th anniversary, the company’s leadership team is focusing on a theme that resonates deeply with their mission: community. This year, the Illinois-based retailer is not just thinking about cake for the celebrations but how…
E-Commerce Trends in the EU: What 2023 Reveals for the Future of Online Shopping
As we explore the e-commerce landscape in the European Union in 2023, the statistics shared by Eurostat Statistics Explained present impressive insights into the current state of online shopping. With 92% of individuals aged 16-74 using the internet, and 70%…
UK Consumers to Prioritise Holiday Spending in 2024, Says Coveo
The latest research from Coveo shows a notable trend among UK consumers gearing up for the 2024 holiday season, with many planning to increase their spending, even if it means cutting back in other areas. This shift presents exciting opportunities…
Campbell’s to Drop ‘Soup’ From Company Name
In a significant shift, Campbell Soup Company is set to remove the word “soup” from its name, transitioning to The Campbell’s Company, pending shareholder approval in November. This move aligns with the company’s transformation strategies, reflecting an expanded portfolio beyond…
Hungyroot Develops Its Own Smart Cart
In an era where technology increasingly influences consumer behavior, Hungryroot, a wellness-focused grocery service, has taken a significant leap forward with the launch of its SmartCart. This innovative endeavor claims to be a first-of-its-kind AI system, revolutionizing how people approach…
KROGER IN COURT: Are FTC’s Arguments Flawed?
The ongoing trial in Portland, Oregon, focusing on the proposed $24.6 billion merger between Kroger Co. and Albertsons Cos., has stirred considerable debate about competition in the grocery market. On September 10, various arguments were presented, with the Federal Trade…
ICX Honors 5 Elevate Award Winners at 2024 ICX Summit
The 2024 Interactive Customer Experience Summit, held from September 9 to 11 in Charlotte, North Carolina, showcased groundbreaking innovations in customer experience technology. One of the highlights was the Elevate Awards ceremony, which recognized significant contributions to enhancing customer interactions…
Record High Wireless Data Usage in the U.S.: A Call for More Spectrum
Wireless data consumption in the U.S. hit an unprecedented milestone in 2023, surpassing 100 trillion megabytes, reflecting a robust 36% increase compared to 2022, as reported by the Wireless industry association, CTIA. This surge represents an increase of 26 trillion…
Senators Urge FTC and DOJ to Investigate AI Content Summarization Practices
In a significant move, a group of Democratic senators, spearheaded by Amy Klobuchar, has called on the Federal Trade Commission (FTC) and the Department of Justice (DOJ) to launch an investigation into the practices of AI tools that summarize online…
