Most consumers like human customer service
In an age where technology increasingly plays a role in customer interactions, understanding consumer preferences remains crucial for brands seeking to enhance their customer service. A recent study by Five9 reveals a significant insight: 75% of consumers prefer talking to…
Meta's New Search Index: A Shift in the AI Landscape
In recent developments, Meta is reportedly creating a search index specifically designed for its AI chatbot, a move that aims to reduce the company’s reliance on Google for generating AI-driven summaries of current events. This ambition takes shape as Meta…
E-commerce Berlin Expo 2025: Meet the Industry Experts Shaping the Future
The E-commerce Berlin Expo 2025 is not just another industry event; it is a confluence of ideas, innovation, and expertise from the world’s leading e-commerce professionals. Following the conclusion of the 2024/2025 Call for Speakers (CFS) contest, we are now…
Avalara Wins TrustRadius 2025 Buyer's Choice Award
Avalara, a leading provider of tax compliance automation solutions, has won the prestigious TrustRadius 2025 Buyer’s Choice Award. This accolade recognizes Avalara not just for its technologically advanced offerings but also for its commitment to customer satisfaction, which is increasingly…
Avalara Wins TrustRadius 2025 Buyer's Choice Award
In a landscape increasingly defined by regulatory complexities, Avalara has garnered significant recognition for its tax compliance software by winning the 2025 Buyer’s Choice Award from TrustRadius. This award serves as a testament to Avalara’s commitment to simplifying tax compliance…
Exploring the Future of Germany's E-Commerce Market: Opportunities for SMEs in 2024 and Beyond
The German e-commerce market is an arena filled with potential for growth, particularly as we look toward 2024 and 2025. Its strong economy and technologically adept population create the perfect environment for e-commerce ventures. The data is compelling: the market…
JLL Unveils JLL Falcon, Revolutionising Commercial Real Estate
In a remarkable shift for the commercial real estate (CRE) sector, JLL has introduced JLL Falcon, a cutting-edge artificial intelligence (AI) platform designed to streamline operations and enhance decision-making processes. This launch signals a significant advancement in the digital transformation…
Trustwave Highlights Rising E-Commerce Threats in Retail Sector
As the retail sector approaches its busiest time of year with the holiday shopping season, Trustwave’s latest SpiderLabs report sheds light on the increasing cyber threats e-commerce faces. The report outlines significant trends impacting the industry, highlighting concerns surrounding ransomware,…
Trustwave Highlights Rising E-Commerce Threats in Retail Sector
The retail landscape is undergoing significant transformations, particularly in the e-commerce domain, where heightened threats from cybercriminals pose serious risks. Trustwave recently released its SpiderLabs report, shedding light on these vulnerabilities and emphasizing the urgent need for retailers to enhance…
TikTok Shop: Capitalizing on the 2024 Holiday Shopping Season
The launch of TikTok Shop in September 2023 has set the stage for an intriguing competition in the e-commerce landscape. As we approach the 2024 holiday shopping season, TikTok is positioning itself as a central player, bringing new strategies and…
