Forrester Predicts AI Shifts for Asia-Pacific by 2025
Forrester’s recent report sheds light on the imminent advancements in artificial intelligence (AI) dynamics within the Asia-Pacific (APAC) region by 2025. The findings indicate that businesses across this rapidly growing area are poised for transformative changes that could redefine their…
Forrester Predicts 25% Drop in Brand Loyalty by 2025
The landscape of consumer behavior is shifting dramatically, and a recent prediction from Forrester has unveiled a startling forecast: by 2025, brand loyalty is expected to decline by 25%. This anticipated drop compels marketers and businesses to rethink their strategies…
Forrester Predicts 25% Drop in Brand Loyalty by 2025
In a striking revelation by Forrester Research, a potential 25% drop in brand loyalty among consumers is expected by the year 2025. This prediction primarily stems from rising prices that force consumers to explore more cost-effective alternatives. As the dynamics…
NICE unveils CXone Mpower for AI-driven service automation
In a significant advancement for customer service technology, NICE has introduced CXone Mpower, a platform designed to automate customer service processes through sophisticated artificial intelligence (AI) integration. This landmark development aims to optimize the customer experience while streamlining operations for…
NICE Unveils CXone Mpower for AI-Driven Service Automation
In a significant move for the landscape of customer service automation, NICE has introduced CXone Mpower, a platform designed to transform how businesses engage with their customers. This new offering not only enhances NICE’s existing CXone architecture but also raises…
eBay's Circular Fashion Fund: A Step Towards Sustainable Innovation in Fashion
In the fast-paced world of digital commerce, sustainability has become more than just a buzzword; it’s now a critical business strategy. eBay, the well-known online auction house, is reinforcing its commitment to greener practices with the expansion of its Circular…
BigCommerce Positions Itself for Future Growth with New Leadership Team
In the ever-competitive landscape of digital commerce, BigCommerce is making significant strides to solidify its position as a leading platform for both B2B and B2C companies. With the recent appointment of seasoned executives to pivotal roles under the leadership of…
SER Named Leader in IDC Assessment for Content Services
SER Group, renowned for its innovative solutions, has recently been recognized as a Leader in the IDC MarketScape: Worldwide Intelligent Content Services 2024 Vendor Assessment. This accolade reflects SER’s commitment to advancing enterprise content management (ECM) through cutting-edge technologies and…
SER Named Leader in IDC Assessment for Content Services
In recent news, SER Group has been recognized as a leader in the IDC MarketScape: Worldwide Intelligent Content Services 2024 Vendor Assessment. This accolade reflects SER’s significant advancements in enterprise content management, particularly its intelligent content services that leverage artificial…
Amperity Named Leader in Customer Data Platform by Snowflake
Amperity, a prominent player in the customer data platform (CDP) landscape, has recently been recognized as a leader in Snowflake’s 2025 Modern Marketing Data Stack report. This accolade highlights the company’s exceptional data activation capabilities, which are increasingly vital in…
