Consumers willing to share personal data for better customer experience
In today’s retail landscape, the relationship between consumers and brands hinges increasingly on personal data. A recent study by Jack Morton titled “Experience Better/Insights” sheds light on this dynamic, revealing that a significant 48% of consumers are ready to share…
The Rise of AI-Powered Search Engines: A New Era in Information Retrieval
In the age of digital information, search engines have become paramount in navigating the vast data landscape. Recently, AI-powered search engines have emerged as formidable alternatives to traditional giants like Google and Bing. These new platforms not only provide quality…
Data-Driven SEO: How to Make Informed Decisions for Consistent Results
In the realm of SEO, relying on intuition is a gamble at best. Just like in sports, where data analytics can dictate winning strategies, the same applies to search engine optimization. To achieve consistent performance, one must harness the power…
Maximizing eCommerce Potential with Smart Product Recommendations
When you visit a store, do you stick to buying just what you planned, or do you sometimes end up with a few extra items in your cart without even realizing it? This phenomenon is known as impulse buying, and…
Vistage CEO Survey Reveals Economic Uncertainty for UK SMEs
The latest Vistage Q3 2024 CEO Confidence Index paints a worrying picture for small and medium-sized enterprises (SMEs) in the UK and Ireland. The index saw a drop from 111.6 to 107.1, underscoring a climate of doubt and hesitancy among…
Chyma Achieves First APAC Hospitality Accreditation from ALE
Chyma has recently been recognized as the first Alcatel-Lucent Enterprise Hospitality Solution Accredited partner in the Asia-Pacific (APAC) region, marking a significant achievement within the hospitality sector. This accreditation is not just a badge of honor; it underscores Chyma’s commitment…
AI Policies Poorly Understood by Employees, Raising UK Risks
A recent study conducted by e2e-assure has raised serious concerns about employee understanding and adherence to artificial intelligence (AI) policies within UK companies. This research sheds light on the critical gap that exists between cyber risk owners and employees’ knowledge…
UK Firms Losing 25% Revenue Due to AI Underutilisation
A recent survey highlights a troubling trend among UK businesses: a potential revenue loss averaging 25% due to the underutilisation of artificial intelligence (AI) technology. Conducted by research firm Vanson Bourne on behalf of Clari, this survey comprised 150 UK…
UK Consumers Demand Tougher Regulations on Faulty Software
Recent research highlights a growing sentiment among UK consumers regarding the reliability of software products. A study by Harness has revealed that a significant 66% of UK consumers consider faulty software updates to be as unacceptable as the sale of…
Security Concerns Slow AI Adoption in Customer Service Industry
The integration of Artificial Intelligence (AI) in the customer service industry is often hailed as a transformative advancement. However, a recent survey by CommBox reveals that security concerns are significantly hindering this adoption. With over 1,000 consumers and 250 managers…
