ICX Summit: How sustainability impacts customer experience
ICX Summit: How Sustainability Impacts Customer Experience The upcoming ICX Summit, scheduled for September 9-11 in Charlotte, North Carolina, promises to spotlight a subject vital to the modern retail landscape: sustainability and its significant influence on customer experience. Keynote speaker…
How Jumia Technologies grows its African ecommerce marketplaces
Berlin-based Jumia Technologies AG is navigating a complex landscape marked by both growth potential and financial challenges. As it expands its e-commerce marketplace, payments, and logistics services across 10 African countries, Jumia has encountered a significant revenue dip. For the…
Consumers still shopping despite economy facing growth pressure
Consumers are showing remarkable resilience in their spending habits even as economic growth faces pressure. According to data from the National Retail Federation (NRF), retail sales in July increased by 1% month-over-month, highlighting consumer confidence amidst concerns of moderating economic…
Embrace Innovation or Get Left Behind: Insights from Marilyn Repp on the Future of Retail
In today’s competitive retail landscape, traditional product-centric marketing strategies are losing their effectiveness. In the latest episode of the EGN podcast, retail expert Marilyn Repp highlights a crucial shift that brands must undertake: from merely selling products to captivating customers…
ICX Summit: Customer feedback paramount to brands' success
ICX Summit: Customer Feedback Paramount to Brands’ Success Customer feedback plays a vital role in the success of retail and restaurant industries. In today’s highly competitive market, understanding the preferences and needs of customers is essential for businesses aiming to…
eBay changes cancellation policy
eBay is making significant changes to enhance the shopping experience for its users by allowing greater flexibility in order cancellations. Starting from August 2023, shoppers can now cancel their orders as long as the seller has not yet marked the…
British supermarket to increase staffed checkouts, decrease self checkouts
Asda, one of the prominent British supermarket chains, is shifting its strategy by increasing the number of staffed checkouts while reducing the reliance on self-service options. This move comes as the company acknowledges it has reached a saturation point with…
Klarna customers can ‘save now, pay later’ with new balance and cashback features
Klarna, a prominent player in the financial technology landscape, has recently launched two groundbreaking products that are set to redefine everyday spending and saving. These innovations, designed to enhance user experience, mark the company’s strategic expansion into the retail banking…
Exclusive: Wasabi's surveillance cloud adoption thrives in APAC Region
Wasabi’s cloud storage solutions are reshaping the surveillance sector across the Asia-Pacific region. With a commitment to simplicity, predictability, and affordability, Wasabi is making significant inroads into an industry traditionally reliant on on-premise systems. Andrew Sandes, the APAC Business Development…
SnapLogic & Adobe celebrate 10 years of successful partnership
SnapLogic and Adobe are commemorating a significant milestone: a decade of successful collaboration that has transformed Adobe’s data integration and operational efficiency. Since 2014, SnapLogic’s integration platform has been instrumental in modernizing Adobe’s internal processes across various sectors, including finance,…
