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Natural Grocers In-Store Experience Boosts Sales in Q3

Natural Grocers by Vitamin Cottage Inc. recently announced impressive financial results for the third quarter, marking a significant period for the company. Reviewing the quarter ended June 30, Natural Grocers reported a remarkable 9.7% increase in net sales, reaching $309.1 million compared to the previous year. Notably, daily average comparable-store sales were up 7.2%, reflecting a steady growth trend with the sixth consecutive quarter of positive customer traffic. This growth included a 4.7% rise in daily average transaction count and a 2.4% increase in transaction size.

CFO Todd Dissinger highlighted the diversity in product categories contributing to this success, particularly pointing to meat, dairy, and produce as the strongest performers. In terms of branded products, their share of total sales rose from 7.6% to 8.5%, thanks to the launch of 33 new store brands during the quarter.

Operationally, Natural Grocers capitalized on its in-store customer experience, which accounts for about 98% of sales. Co-President Kemper Isely emphasized the importance of a clean, convenient shopping environment with helpful staff. The company’s commitment to customer satisfaction and community engagement appears to resonate with a broad demographic, including health-conscious younger shoppers and older customers prioritizing sustainability.

Looking ahead, Natural Grocers plans to continue its growth trajectory, expecting to open four new stores and remodel five locations in fiscal 2024. The company has increased its fiscal year outlook, projecting a 6%-7% growth in comparable-store sales and diluted earnings per share between $1.27 and $1.34. Their robust financial position, coupled with positive business trends, indicates a promising future for this family-operated grocer, which operates 169 stores across 21 states.