Zendesk Unveils AI Solutions to Boost Customer Support
Zendesk has introduced a comprehensive suite of AI-driven solutions designed to enhance omnichannel customer support, marking a significant shift in how businesses manage customer interactions. This development aims to improve collaboration between human agents and AI technology, ultimately leading to…
SEEK unifies systems with Workday for streamlined growth
In today’s rapidly changing digital landscape, organizations must adapt to stay competitive. One example of this adaptation is SEEK, an online employment marketplace that has recently adopted Workday Financials and Human Capital Management (HCM) to unify its operations across Australia,…
Everstage secures USD $30m in Series B funding round
In a significant move for the digital sales performance industry, Everstage has successfully raised USD $30 million in its recent Series B funding round. This funding, primarily led by Eight Roads Ventures, marks a pivotal moment for a company that…
Nokia, Windstream, and Colt Achieve the World's First 800GbE Service Trial Across an 8,500 km Route
In a significant advancement for telecommunications, Nokia, Windstream Wholesale, and Colt Technology Services recently completed the world’s first 800 Gigabit Ethernet (800GbE) service trial. This trial connected London and Chicago across a remarkable 8,500 km, utilizing both subsea and terrestrial…
Nigeria to Offer Free Internet in Public Places: A Step Toward Digital Inclusivity
The initiative to provide free internet services in select public areas across Nigeria marks a significant stride in enhancing digital access and bridging the digital divide. Proposed by the House of Representatives, this bill recognizes the pivotal role that information…
Numeric Raises $28 Million to Transform Accounting Software
In an era where efficiency is key, Numeric has positioned itself as a leader by harnessing the power of artificial intelligence in accounting processes. Founded in 2020 by Parker Gilbert, the startup has already made significant strides in the marketplace…
Siemens Leverages Xcelerator for Industrial Software Growth
Siemens AG, a prominent player in industrial technology, continues to adapt to the challenging market conditions, particularly in the field of factory automation. The recent launch of its digital platform, Xcelerator, is proving to be instrumental in driving growth in…
# Digitizing the Store with the Consumer in Mind
Technology is set to transform brick-and-mortar retail, changing how consumers shop and how retailers operate. As businesses adopt various strategies for digital integration in their stores, one question repeatedly surfaces: How will these digital transformations affect customer experience? This question…
EU Delays Implementation of Entry/Exit System: Implications for Travel Security
The European Union has officially announced a delay in the rollout of its new Entry/Exit System (EES), initially scheduled for November 10. This decision stems from serious concerns raised by key member states—Germany, France, and the Netherlands—about the readiness of…
Open ECX Expands Team as Business Grows Across Sectors
Open ECX, a prominent software provider based in Manchester, has made headlines with its decision to expand its team amid significant growth across various sectors. The company’s strategic hiring aims to accommodate surging demand and enhance services for an increasingly…
