Making customers happy isn’t just part of a transaction, it’s a never-ending responsibility
In today’s competitive retail landscape, the focus on enhancing customer experience (CX) has never been more critical. With consumer expectations continually on the rise, businesses must shift their perspective from merely completing a sale to fostering long-term relationships. This approach…
Jio Financial Expands with New Payment Aggregator License
India’s digital financial landscape just gained a significant player with Jio Payment Solutions, a subsidiary of Mukesh Ambani’s Reliance Group, receiving approval from the Reserve Bank of India (RBI) to operate as an online payment aggregator. This development, effective from…
PFMA Names New Director of Communications and Media Relations
The Pennsylvania Food Merchants Association (PFMA) has recently appointed John Zimmerman as its new director of communications and media relations. This decision underscores the association’s commitment to promoting effective communication strategies in the food and beverage retail industry throughout Pennsylvania….
How To Elevate Your Client Retention Strategy: Proven Techniques for B2B Success
In today’s competitive B2B landscape, customer retention is more than a necessity; it’s the lifeline for sustained growth. While attracting new clients is crucial, retaining existing customers often proves to be easier and more cost-effective. According to research, acquiring a…
Kraft Heinz Names New EVP, Global General Counsel
In a strategic move to enhance its leadership team, Kraft Heinz Co. announced the appointment of Angel Shelton Willis as its new Executive Vice President, Global General Counsel, and Corporate Affairs Officer. Willis joins Kraft Heinz from Sealed Air Corp.,…
Dawn Foods Names SVP, Supply Chain & Procurement for North America
Global bakery manufacturer and ingredient distributor Dawn Foods has announced the promotion of Ahmet Hepdogan to Senior Vice President of Supply Chain and Procurement for North America. This strategic appointment is aimed at enhancing operational efficiencies and improving customer service…
Fareway Promotes Four Leaders
In a significant leadership transition, Fareway Stores, Inc., a well-known Midwest retailer, has announced the promotions of four senior executives as they prepare for their move to a new corporate headquarters in Johnston, Iowa. This strategic shift not only highlights…
Thailand Awaits Nvidia's Major Investment Plans
Thailand is on the verge of a potential economic transformation as Nvidia, the American semiconductor giant, prepares to announce substantial investment plans in the Southeast Asian nation. The announcement is expected during a visit by Nvidia’s CEO, Jensen Huang, slated…
Rising Tide: The Growth and Impact of B2B Marketplaces in the Digital Age
The landscape of B2B marketplaces has transformed dramatically over the past few years, cementing their role as the fastest-growing digital sales channel in the business world. As we look ahead to 2024, the expected sales from these marketplaces are projected…
The NGA Show Reveals William McRaven as Opening Keynoter
The anticipation is building for The NGA Show 2025, as the National Grocers Association (NGA) announces that Admiral William H. McRaven will serve as the opening keynote speaker. Scheduled for February 23-25, 2025, at the Caesars Forum Convention Center in…
