Amplitude report reveals top products with 200% growth
Amplitude’s 2024 Next Hottest Products Report has captured the attention of marketers and business leaders worldwide by revealing a striking list of products that have achieved over 200% growth. This remarkable success is attributed to effective customer engagement strategies, insightful…
Zendesk Unveils AI-Powered Tools to Enhance Customer Service
Zendesk has taken a significant step forward in the realm of customer experience with its latest suite of AI-powered tools designed to elevate customer service capabilities. As the demand for efficient, personalized service continues to grow, these innovations are poised…
Maximizing Your Success: Essential Strategies for Black Friday 2023
Black Friday has evolved into a pivotal e-commerce event, shaping the entire holiday shopping landscape. In 2023, U.S. consumers spent an astounding $9.8 billion online on this day, reflecting a 7.5% increase from the prior year. Globally, these numbers are…
The Future of Bath & Body Works: Navigating Changes in Leadership and Market Trends
Bath & Body Works, renowned for its enticing sugar cookie face scrubs and refreshing watermelon-scented hand lotions, is undergoing significant organizational changes. The company announced it will no longer have the position of president of retail, signaling a strategic shift…
EXCLUSIVE: How One Marketing Company Is Making Big Investments in Tech to Power Custom Solutions
The retail landscape is undergoing a significant transformation as companies seek innovative ways to engage consumers. Quad, a marketing experience company that began as a commercial printer in 1971, is taking bold steps by investing in advanced technologies designed to…
Government E-Marketplace: GeM Slashes Transaction Charges for Public Procurement
In a significant move aimed at supporting small and medium enterprises (SMEs), the Government e-Marketplace (GeM) has announced a reduction in transaction charges for sellers and service providers involved in public procurement. The initiative, which is part of the government’s…
Salesforce Launches AI Innovations for Enhanced Marketing Cloud
Salesforce, a leader in customer relationship management (CRM) solutions, has made significant strides in enhancing its Marketing Cloud offerings. The recent introduction of advanced artificial intelligence-driven features aims to improve customer engagement and optimize marketing strategies across various sectors. As…
ICX Summit: The Power of Customer Engagement
In the high-stakes world of retail, customer engagement has often been touted as the cornerstone of success. Neely Woodson Powell, founder and CEO of the Charleston Shoe Company, emphasized this principle in her keynote address at the ICX Summit held…
The Importance of Personalized Marketing in E-Commerce: How to Boost Conversion Rates
In today’s digital landscape, the key to successful e-commerce lies not just in the variety of products offered or the sleekness of a website’s interface, but in how well retailers understand and cater to their customers. One of the most…
AI-Powered Conversational Commerce: A New Era for E-Commerce
In recent years, the landscape of digital marketing and e-commerce has undergone transformative shifts, making it essential for brands to adapt their strategies for customer engagement. A prime example of this evolution is Connectly, an innovative e-commerce applications developer that…
