The retail sector stands on the brink of a transformation fueled by artificial intelligence (AI). As the landscape continues to evolve, each stakeholder in e-commerce must recognize the significant opportunities…
In recent years, the fashion retail industry has undergone significant transformations driven by technological advancements. Taking a bold step into this digital future, the UK-based fashion retailer Goddiva has partnered…
In the world of cross-border e-commerce, the focus has shifted from the rapid delivery model to a more complex and nuanced approach that emphasizes convenience, cost-effectiveness, and an exceptional customer…
The B2B e-commerce sector is undergoing significant transformation, fueled by innovation and new technologies. A recent report from Digital Commerce 360, titled “B2B Technology Roadmap & Disruptors in the Industry,”…
The holiday season is a critical period for e-commerce platforms, and TikTok Shop is stepping up its game with enticing promotions and improved customer policies. This year, the platform owned…
As the holiday season approaches, retailers are gearing up for one of the most critical periods of the year: Black Friday and Cyber Weekend. This time of year is not…
Looking to win over customers in the DACH region? If so, you’re in the right place. This Guide to Customer Experience in DACH is your comprehensive roadmap for understanding what…
In the competitive world of retail, particularly within niche markets like specialty running products, employee engagement plays a vital role in the success of stores. Fleet Feet, a well-known specialty…
As businesses continue to evolve in a digital-first world, the rise of B2B e-commerce brings both opportunities and challenges. Recent insights from research and consulting firm Gartner reveal that the…
On November 19, 2024, Alaska Airlines announced the appointment of Natalie Bowman as Vice President of Digital Experience, a strategic move positioning the airline to enhance its customer service in…