Agentic AI: The Game-Changer for CX Satisfaction and Cost Efficiency In the ever-evolving landscape of customer experience (CX) management, businesses are constantly seeking innovative solutions to enhance customer satisfaction while…
Sitecore & Microsoft Launch AI Lab to Boost Marketers’ Strategy Sitecore, a leading digital experience platform provider, has teamed up with tech giant Microsoft to unveil an AI Innovation Lab.…
Capgemini & Google Cloud Unite for AI Customer Solutions Capgemini, a global leader in consulting, technology services, and digital transformation, has recently joined forces with Google Cloud to revolutionize the…
Anthropic Expands Its Reach in Europe Anthropic, a key player in the AI industry, is making significant strides in expanding its presence in Europe. The company’s strategic move to focus…
UiPath Acquires Peak to Boost Vertical AI Solutions UiPath, a leading robotic process automation (RPA) company, is making waves in the tech industry with its recent acquisition of Manchester-based AI…
Responsible Data Management: How to Maintain Ethics When Implementing AI Solutions In the realm of commerce, technological advancements have paved the way for unprecedented growth and innovation. One such technological…
The United Arab Emirates (UAE) is making significant strides in the integration of autonomous artificial intelligence within its energy sector. This ambitious initiative is spearheaded by the Abu Dhabi National…
Bain & Company has announced an expansion of its partnership with OpenAI to create innovative AI solutions tailored to key industries. This collaboration builds upon their previous alliance aimed at…
In an era where customer expectations are continually rising, Zendesk has stepped up to the challenge by unveiling a suite of cutting-edge AI-driven tools aimed at enhancing omnichannel customer support.…