The Rise of Online Information Governance: Key Insights from IGF 2024
In an age where misinformation spreads faster than verified facts, the need for robust online information governance has never been more crucial. The recently concluded Internet Governance Forum 2024 (IGF 2024) provided a platform for experts to tackle pressing challenges…
Navigating the AI Regulatory Landscape: Insights from Biden's National Security Memorandum
In recent months, the conversation around artificial intelligence (AI) has reached a fever pitch, particularly regarding its implications for national security. President Biden’s signing of a national security memorandum is a monumental step in regulating AI’s role in defense and…
Global Demand for AI Regulation: Insights from Recent Conference
The rapid development of artificial intelligence (AI) technologies has sparked a vital conversation among policymakers worldwide, especially regarding the urgent need for regulation. Doreen Bogdan-Martin, the Secretary-General of the International Telecommunication Union (ITU), recently highlighted this necessity during a significant…
California's AI Safety Bill: A Turn in Regulation
In a significant move that has reverberated through the tech industry, California Governor Gavin Newsom recently vetoed a prominent AI safety bill proposed by Senator Scott Wiener. This decision has brought to light the intricate balance between innovation and regulation…
The Global AI Framework: A Milestone in Human Rights Protection
In a significant development for digital governance, the United Kingdom, along with several countries, has signed an international treaty aimed at regulating artificial intelligence (AI) and safeguarding human rights. This landmark agreement, facilitated by the Council of Europe and endorsed…
AI Quirks: The Unexpected Rickroll Incident in Digital Marketing
In an increasingly automated world, the integration of artificial intelligence (AI) in customer service has become both a blessing and a challenge. A recent incident faced by Flo Crivello, founder of the digital marketing agency Lindy, serves as a poignant…
New Zealand retailer teams with Impact Analytics to boost forecasting, inventory management
In the dynamic landscape of retail, the importance of accurate forecasting and effective inventory management cannot be overstated. Aiming to enhance these aspects, the Briscoe Group, one of New Zealand’s leading retail conglomerates, has partnered with Impact Analytics. This collaboration…
How ADI Global Distribution Uses AI to Enhance B2B Omnichannel Purchasing
In the rapidly changing landscape of B2B commerce, businesses are constantly seeking ways to improve their purchasing processes. One notable success story is Resideo Technologies Inc., specifically its ADI Global Distribution division, which has adopted artificial intelligence to streamline B2B…
UK CX leaders anticipate AI will redefine customer service
Customer experience (CX) is on the cusp of a transformative shift, largely driven by advancements in artificial intelligence (AI). According to a recent study by Zendesk, over two-thirds of CX leaders in the United Kingdom believe that traditional customer experience…
Navigating the Future: Understanding AI Regulation in California
As artificial intelligence (AI) continues to permeate various sectors, the demand for regulation grows increasingly pressing. California, already a hub for innovation, is stepping into the spotlight with a groundbreaking AI regulation bill. This legislative move aims to address the…