Tough 3rd Quarter for Target Ahead of Crucial Holiday Period
Target Corp. recently revealed its financial results for the third quarter of 2024, which fell short of Wall Street expectations. The retailer reported a revenue of $25.7 billion, reflecting a modest increase of 1.1% compared to the same period last…
Retailers Speak Out on Anticompetitive Credit Card Market
On November 19, food retailers highlighted the challenges imposed by the “duopoly” of Visa and Mastercard during a U.S. Senate Judiciary Committee hearing. This hearing is pivotal as it coincides with the proposed Credit Card Competition Act (CCCA), promoted by…
Hyosung Americas Appoints Nancy Gail Daniels as COO: A Step Forward in Leadership
In a significant leadership transition, Hyosung Americas has appointed Nancy Gail Daniels as its new Chief Operating Officer (COO). With over fifty years of experience in the technology and retail sectors, Daniels brings a wealth of knowledge and strategic insight…
Bain, Kantar, and Qualtrics Launch Global Standards for CX
Bain & Company, Kantar, and Qualtrics have recently introduced updated Global Standards for Customer Experience (CX) after an extensive 10-week consultation process that garnered input from over 1,500 CX professionals and stakeholders across 23 countries. This initiative aims to create…
Commercetools Launches Compilations: A New Era for Digital Commerce Upgrades
The digital commerce landscape is experiencing rapid transformation, and with the unveiling of Compilations, commercetools is at the forefront of this shift. The company has introduced over 50 product and feature updates aimed at optimizing both B2B and B2C commerce….
2024 Trends Shaping Customer Experience and Commerce
As we move into 2024, it’s crucial for businesses to recognize and act on emerging trends that shape how they connect with their customers. The insights derived from the 2024 Trends in Customer Experience & Commerce report by S&P Global…
Allegro Expands Operations to Hungary: A New Chapter in E-Commerce Growth
Polish e-commerce platform Allegro has officially launched operations in Hungary, marking a significant milestone in its strategy to expand across Central Europe. This move is poised to attract an impressive customer base of approximately 10 million new users, leveraging Hungary’s…
NCR Voyix Named Global Leader of Self-Checkout Tech
In a significant development for the retail technology sector, NCR Voyix Corp. has been honored as the world’s largest provider of self-checkout technology, according to the latest Global EPOS and Self-Checkout 2024 report released by RBR Data Services. This recognition…
Augmented Reality and Virtual Reality: Reimagining Try-Before-You-Buy
The landscape of retail is shifting dramatically, propelled by technological advancements that blend the physical and digital realms. Among these innovations, augmented reality (AR) and virtual reality (VR) stand out as transformative tools that redefine the traditional “try-before-you-buy” model for…
Bath & Body Works Retail Executive Steps Down: What it Means for the Brand's Future
In a significant shake-up at Bath & Body Works, Julie Rosen, the brand’s president of retail, announced her departure from the role to transition into an advisory position. This strategic decision signals a notable restructuring within the company, aiming for…
