The Significance of Mac: A Unique Perspective from Lenovo’s Global SEO Lead When it comes to the realm of digital marketing and e-commerce, the role of chatbots has become increasingly…
customer engagement
OpenAI hits 3 million business subscribers
OpenAI’s ChatGPT Hits 3 Million Business Subscribers OpenAI, known for its cutting-edge artificial intelligence technologies, has reached a significant milestone by acquiring 3 million business subscribers. The driving force behind…
Trump’s tariffs and the battle for brands to maintain customer loyalty
Navigating Trump’s Tariffs: How Brands Can Secure Customer Loyalty Amidst Economic Turbulence In the realm of retail, the impact of political decisions can send shockwaves through the industry. The recent…
Adobe unveils AI agents to streamline marketing & support
Adobe Unveils AI Agents to Streamline Marketing & Support Adobe has once again proven itself as a trailblazer in the realm of digital marketing and customer support with the recent…
AI personalisation in FMCG must be invisible to earn trust
AI Personalisation in FMCG: Why Invisibility is Key to Winning Consumer Trust In the fast-paced world of Fast-Moving Consumer Goods (FMCG), brands are constantly seeking new ways to connect with…
3 essential steps to scaling conversational AI for customer engagement
Scaling Conversational AI for Customer Engagement: 3 Essential Steps The Conversational AI market, currently valued at USD $5.8 billion in 2023, is projected to reach an impressive USD $31.9 billion…
Confessions from a CRM Marketer: Olympics, SMS, and Always Testing
Confessions from a CRM Marketer: Olympics, SMS, and Always Testing Corrina Cohen, the Manager of CRM & Technical Marketing Operations at NBCUniversal, is a force to be reckoned with in…
Ahold Delhaize Appoints Lynne Bruning-van Gessel as Brand President of Etos Ahold Delhaize, a global retail company, has recently announced the appointment of Lynne Bruning-van Gessel as the new Brand…
Shoppers can now let AI find and buy deals
AI-Powered Shopping: Letting Technology Find and Buy the Best Deals for You In today’s fast-paced digital world, consumers are constantly seeking ways to streamline their shopping experience and maximize their…
Pegasystems unveils fabric to unify enterprise AI automation
Pegasystems Unveils Fabric to Unify Enterprise AI Automation Pegasystems, a pioneer in digital process automation and customer engagement software, has recently made waves in the tech industry with its latest…