Ecommerce Trends: Who Offers Free Shipping, and How Much Does It Matter? In 2025, the landscape of e-commerce is heavily influenced by customer preferences and evolving business models, dictating which…
Customer expectations
Retailers, store associates struggling to meet shoppers expectations
The Challenges Faced by Retailers and Store Associates in Meeting Shoppers’ Expectations In today’s fast-paced retail landscape, the pressure is on for retailers and store associates to meet the ever-increasing…
Are Customer Expectations Outstripping Loyalty Program Evolution? In a world where customer loyalty is becoming increasingly elusive, businesses are turning to loyalty programs to incentivize repeat purchases and foster long-term…
Top sellers in Germany could improve shipping transparency
Top Sellers in Germany Could Improve Shipping Transparency Many major online retailers in Germany leave customers in the dark about how long they will have to wait for their products…
Redefining logistics and scaling across Europe: Insights from Moritz Bernhard on the EGN Podcast
Fast Delivery Reshaping Retail: Insights from Moritz Bernhard on the EGN Podcast In a recent episode of the EGN podcast, Moritz Bernhard from Uber Direct shared valuable insights into how…
Personalised data & AI crucial for brands’ future success
How Personalised Data and AI Are Crucial for Brands’ Future Success In a world where customer expectations are constantly on the rise, brands are continuously seeking innovative ways to enhance…
In today’s competitive e-commerce landscape, where consumer expectations are increasingly high, the simplest oversight can lead to considerable financial losses for retailers. Recent findings from the AlixPartners 2024 Consumer Sentiment…