Are Customer Expectations Outstripping Loyalty Program Evolution? In a world where customer loyalty is becoming increasingly elusive, businesses are turning to loyalty programs to incentivize repeat purchases and foster long-term…
Autonomous Urban LogisticsB2B E-commerce SolutionsCustomer Experience
Top sellers in Germany could improve shipping transparency
Top Sellers in Germany Could Improve Shipping Transparency Many major online retailers in Germany leave customers in the dark about how long they will have to wait for their products…
Autonomous Urban LogisticsB2B E-commerce Solutions
Redefining logistics and scaling across Europe: Insights from Moritz Bernhard on the EGN Podcast
Fast Delivery Reshaping Retail: Insights from Moritz Bernhard on the EGN Podcast In a recent episode of the EGN podcast, Moritz Bernhard from Uber Direct shared valuable insights into how…
Autonomous Retail TechnologyCustomer Experience
Personalised data & AI crucial for brands’ future success
How Personalised Data and AI Are Crucial for Brands’ Future Success In a world where customer expectations are constantly on the rise, brands are continuously seeking innovative ways to enhance…
In today’s competitive e-commerce landscape, where consumer expectations are increasingly high, the simplest oversight can lead to considerable financial losses for retailers. Recent findings from the AlixPartners 2024 Consumer Sentiment…