Amazon’s Prime Big Deal Days have become an essential part of the retail calendar, showcasing the e-commerce giant’s ability to capture attention and drive sales year-round. This year, the event…
Bain & Company, Kantar, and Qualtrics have recently introduced updated Global Standards for Customer Experience (CX) after an extensive 10-week consultation process that garnered input from over 1,500 CX professionals…
In a significant move towards modernizing the shopping experience, H-E-B Grocery Stores is set to introduce digital tap-to-pay technology across all its locations in Texas. Starting October 7, 2024, H-E-B…
The latest report from Numerator reveals that Temu, a Chinese online marketplace, is gaining a strong foothold among U.S. consumers, particularly through its loyal customer base. With Temu shoppers averaging…
In today’s competitive landscape, companies recognize that the online buying experience can make or break customer loyalty. Recent insights from Digital Commerce 360’s Customer Experience Trends in B2B Ecommerce Report…
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