Talkdesk Unveils New AI Tools to Boost Customer Service Efficiency
In an era where customer expectations are increasingly high, Talkdesk has responded with innovative enhancements aimed at elevating the customer service landscape. The company has recently launched two new artificial intelligence (AI) tools: Talkdesk AI Rewriter and Talkdesk AI Translator….
Customers Embracing AI-Driven Personalization but Still Value the Human Connection
In an age where technology continues to shape consumer experiences, the battle between artificial intelligence (AI) and the human touch grows increasingly complex. A recent survey conducted by Cogito reveals that while consumers are welcoming the benefits of AI-driven personalization,…
AI Quirks: The Unexpected Rickroll Incident in Digital Marketing
In an increasingly automated world, the integration of artificial intelligence (AI) in customer service has become both a blessing and a challenge. A recent incident faced by Flo Crivello, founder of the digital marketing agency Lindy, serves as a poignant…
Aldridge Security Boosts Efficiency with Orderwise Integration
Aldridge Security, the leading wholesaler of security and locking products in the UK and Ireland, has undergone a remarkable transformation by integrating Forterro’s ERP and Warehouse Management Solution, Orderwise. This strategic move has not only streamlined their operations but has…
