In an era where customer expectations are increasingly high, Talkdesk has responded with innovative enhancements aimed at elevating the customer service landscape. The company has recently launched two new artificial…
In an age where technology continues to shape consumer experiences, the battle between artificial intelligence (AI) and the human touch grows increasingly complex. A recent survey conducted by Cogito reveals…
In an increasingly automated world, the integration of artificial intelligence (AI) in customer service has become both a blessing and a challenge. A recent incident faced by Flo Crivello, founder…
Aldridge Security, the leading wholesaler of security and locking products in the UK and Ireland, has undergone a remarkable transformation by integrating Forterro’s ERP and Warehouse Management Solution, Orderwise. This…