Agentic AI Gains Ground as GenAI Maturity Grows in Public Sector In the realm of the public sector, the integration of Artificial Intelligence (AI) has been steadily gaining momentum. With…
data quality
CRM Data Drag: Systems Are Not Delivering, And Brands Are Losing Revenue
CRM Data Drag: Systems Are Not Delivering, And Brands Are Losing Revenue Customer Relationship Management (CRM) systems have long been hailed as the holy grail of customer data organization and…
Singaporean CEOs invest in AI but struggle to realise returns
Singaporean CEOs Invest in AI but Struggle to Realize Returns Artificial Intelligence (AI) has been a buzzword in the business world for quite some time now. With promises of increased…
The new customer data imperative: Real-life challenges and recommendations
The new customer data imperative: Real-life challenges and recommendations In today’s digital age, customer data reigns supreme as the key to unlocking valuable insights for organizations. However, this treasure trove…
The Trials Of CRM: Only A Third Of B2B Teams Fully Use The Technology Customer Relationship Management (CRM) systems have long been hailed as the cornerstone of successful sales and…
Informatica unveils AI Agent Engineering for data management
Informatica Unveils AI Agent Engineering for Data Management Informatica, a leading provider of data management solutions, has recently introduced a groundbreaking development in the field of artificial intelligence. The company…
Working GenAI: Challenges Beset Brands Trying To Use It
Working GenAI: Challenges Beset Brands Trying To Use It Data accuracy is the biggest hurdle in using GenAI, a study by The Business Performance Innovation (BPI) Network in partnership with…
Ageas deploys LexID to create unified customer records & service
Ageas Enhances Customer Experience with LexID Integration Ageas, a prominent player in the insurance industry, has recently made a strategic move by adopting LexID for Insurance, a cutting-edge solution offered…
Study reveals lack of data systems for AI advancement
Lack of Data Systems Hindering Next-Gen AI Advancement A recent study conducted by SS&C Blue Prism has shed light on a concerning trend in the realm of artificial intelligence (AI).…
AI integration in UK civil service garners expert reactions
AI Integration in UK Civil Service Garners Expert Reactions The recent decision by the UK Government to integrate artificial intelligence (AI) into the civil service has sparked a wave of…