# Digitalization Trends Boost Customer Satisfaction
The retail industry is currently experiencing a significant transformation fueled by increased consumer spending and a heightened demand for technological advancements. In this environment, providing a positive customer experience is vital for retailers to thrive. According to PWC, a staggering…
Jitterbit Unveils AI-Driven Harmony Platform to Simplify Automation
In the fast-paced world of digital transformation, organizations constantly seek seamless ways to integrate and automate their processes. Recognizing this need, Jitterbit has introduced the Harmony platform, which harnesses artificial intelligence to streamline integration and application development. The objective of…
Strengthening Digital Security: TRAI and Google's Initiative Against Spam in India
In a significant move to enhance user security and combat the menace of spam in India, the Telecom Regulatory Authority of India (TRAI) has partnered with Google to introduce new regulations aimed at improving the safety of digital interactions. With…
Ericsson and Telstra Launch World-First 4th Gen RAN Platform
In a groundbreaking development for mobile connectivity, Ericsson and Telstra have introduced the world’s first 4th generation Radio Access Network (RAN) compute platform in Australia. This innovative platform features the RAN Processor 6672, delivering over three times the capacity of…
Udit Mehta Appointed as CTO of Simpson Manufacturing Co.: A Digital Transformation Leader Takes the Helm
In an era where digitalization is reshaping industries, Simpson Manufacturing Co. has recognized the need for innovative leadership. The recent appointment of Udit Mehta as the new Chief Technology Officer (CTO) signals the company’s commitment to enhancing its technology infrastructure…
UK CX leaders anticipate AI will redefine customer service
Customer experience (CX) is on the cusp of a transformative shift, largely driven by advancements in artificial intelligence (AI). According to a recent study by Zendesk, over two-thirds of CX leaders in the United Kingdom believe that traditional customer experience…
Aldridge Security Boosts Efficiency with Orderwise Integration
Aldridge Security, the leading wholesaler of security and locking products in the UK and Ireland, has undergone a remarkable transformation by integrating Forterro’s ERP and Warehouse Management Solution, Orderwise. This strategic move has not only streamlined their operations but has…
