Zendesk Unveils AI Solutions to Boost Customer Support
In an era where customer expectations are continually rising, Zendesk has stepped up to the challenge by unveiling a suite of cutting-edge AI-driven tools aimed at enhancing omnichannel customer support. These advancements not only improve efficiency but also strengthen the…
Gelson’s Opens Premium Convenience Store Concept
In an innovative move that is set to reshape the convenience store experience, Gelson’s, a well-known independent grocer in Southern California, has partnered with Rove to launch ReCharge by Gelson’s. This new 3,000-square-foot premium convenience store is strategically located at…
GoCardless Appoints New MD for International Expansion
GoCardless, a prominent player in the payment processing landscape, has made a strategic move by appointing Alexandra Chiaramonti as the new Managing Director of its international operations. This decision is part of a broader initiative to drive global growth, particularly…
ONDC Partners with NCCF and Otipy to Offer Affordable Onions in Delhi NCR
The Open Network for Digital Commerce (ONDC) has initiated an impactful partnership with the National Cooperative Consumers’ Federation of India (NCCF) and Otipy, aiming to provide affordable onions to consumers in the Delhi NCR region. This initiative reflects a significant…
Evenflow Raises Undisclosed Bridge Round, Readying for IPO in 2027
Evenflow, a young yet promising player in the e-commerce landscape, has recently secured an undisclosed amount in a bridge funding round led by serial entrepreneur Shail Patel, alongside existing investors. This investment is a continuation of Evenflow’s ongoing Series A…
Blinkit's 10-Minute Return Policy: A Gamechanger for Online Apparel and Footwear
In a bold move aimed at enhancing customer satisfaction, Blinkit, the quick-commerce platform under the Zomato umbrella, has introduced a remarkable 10-minute return policy for its footwear and apparel offerings. This innovative service is designed to address the common consumer…
Wolt Celebrates 10 Years with EUR €19 Billion Impact Report
Wolt, a technology company specializing in local commerce, has released a report highlighting its significant economic impact as it celebrates a decade of operations. Titled “A Decade Delivered,” the report was crafted in collaboration with Copenhagen Economics and reveals that…
Walgreens to Close 1,200 Stores as It Seeks to Turn Around Business
In a significant move reflecting the challenges within the U.S. retail pharmacy sector, Walgreens has announced plans to close approximately 1,200 underperforming store locations. This announcement came during the company’s fourth quarter and full fiscal year report, where it also…
Guinea and Côte d'Ivoire Expand Digital Connectivity through Fiber Optic Partnership
In an important move towards modernizing their digital infrastructure, Guinea and Côte d’Ivoire have recently formed a collaboration to interconnect their fiber optic networks. This partnership is designed not only to enhance internet connectivity but also to bolster the overall…
NHAI Launches Ambitious Optical Fibre Network Initiative Across India's Highways
In a strategic move poised to revolutionize India’s transportation and telecommunications landscape, the National Highways Authority of India (NHAI) has announced the rollout of an extensive optical fibre cable (OFC) network along the country’s major highways. This initiative, developed under…
