In an era where customer expectations are continually rising, Zendesk has stepped up to the challenge by unveiling a suite of cutting-edge AI-driven tools aimed at enhancing omnichannel customer support.…
In an innovative move that is set to reshape the convenience store experience, Gelson’s, a well-known independent grocer in Southern California, has partnered with Rove to launch ReCharge by Gelson’s.…
GoCardless, a prominent player in the payment processing landscape, has made a strategic move by appointing Alexandra Chiaramonti as the new Managing Director of its international operations. This decision is…
The Open Network for Digital Commerce (ONDC) has initiated an impactful partnership with the National Cooperative Consumers’ Federation of India (NCCF) and Otipy, aiming to provide affordable onions to consumers…
Evenflow, a young yet promising player in the e-commerce landscape, has recently secured an undisclosed amount in a bridge funding round led by serial entrepreneur Shail Patel, alongside existing investors.…
In a bold move aimed at enhancing customer satisfaction, Blinkit, the quick-commerce platform under the Zomato umbrella, has introduced a remarkable 10-minute return policy for its footwear and apparel offerings.…
Wolt, a technology company specializing in local commerce, has released a report highlighting its significant economic impact as it celebrates a decade of operations. Titled “A Decade Delivered,” the report…
In a significant move reflecting the challenges within the U.S. retail pharmacy sector, Walgreens has announced plans to close approximately 1,200 underperforming store locations. This announcement came during the company’s…
In an important move towards modernizing their digital infrastructure, Guinea and Côte d’Ivoire have recently formed a collaboration to interconnect their fiber optic networks. This partnership is designed not only…
In a strategic move poised to revolutionize India’s transportation and telecommunications landscape, the National Highways Authority of India (NHAI) has announced the rollout of an extensive optical fibre cable (OFC)…