More Independent Grocers Roll Out Caper Carts
In a significant move towards modernizing the grocery shopping experience, several independent grocers across the United States are implementing Instacart’s innovative Caper Carts in their stores. These AI-powered smart carts are designed to streamline shopping and enhance customer engagement, offering…
Expert tips for preparing for a successful retail season
As the holiday season approaches, retailers face the dual challenge of maximizing sales while meeting evolving consumer expectations. Preparing for this critical time requires strategic planning and an understanding of the latest trends in customer experience (CX). Here are expert…
Microsoft’s formula for the best e-commerce customer experience
In today’s competitive e-commerce landscape, customer experience serves as a pivotal differentiator for brands aiming to stand out in a sea of options. Microsoft recognizes this reality and has developed a formula to elevate the online shopping experience for retailers…
