Leveraging Artificial Intelligence and Pricing Strategies for Holiday Sales Success in 2025 Artificial intelligence is set to revolutionize the landscape of holiday sales in 2025, with agentic AI taking the…
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Salesforce cuts 4,000 support jobs as AI handles half of customer queries
Salesforce Streamlines Support Operations with Agentic AI Revolutionizing Customer Service In a bold move towards efficiency and innovation, Salesforce has recently announced a significant shift in its support operations. The…
Seismic, Salesforce expand AI tools to boost B2B sales success
Seismic and Salesforce have joined forces to revolutionize the B2B sales landscape by expanding their AI tools. Seismic’s Aura AI has seamlessly integrated with Salesforce’s Agentforce, aiming to elevate B2B…
Cohere secures $500m funding to expand secure enterprise AI
Cohere Secures $500M Funding to Expand Secure Enterprise AI Cohere, a prominent player in the realm of secure artificial intelligence (AI) for enterprise applications, has recently made waves in the…
NiCE, Salesforce deepen AI partnership for unified service
NiCE, Salesforce Deepen AI Partnership for Unified Service NiCE, a key player in the realm of customer experience solutions, has taken a significant step towards enhancing its AI capabilities by…
NiCE, Salesforce deepen AI partnership for unified service
NiCE Expands AI Partnership with Salesforce for Unified Customer Service NiCE, a prominent player in the AI industry, has recently announced an expansion of its partnership with Salesforce. The focus…
Organisations Urged to Secure Salesforce Access and Educate Staff on Phishing Threats News of the recent breach by the infamous hacking group ShinyHunters, targeting Google’s Salesforce database, serves as a…
Salesforce makes 5 holiday predictions for 2025
Salesforce Predicts 5 Key Trends Shaping the 2025 Holiday Season As the retail landscape continues to evolve, software giant Salesforce has offered a glimpse into the future by unveiling its…
Salesforce unveils Agentforce 3 to accelerate enterprise AI adoption
Salesforce Unveils Agentforce 3: A Game-Changer in Enterprise AI Adoption Salesforce, a global leader in customer relationship management solutions, has once again raised the bar with the launch of Agentforce…
PepsiCo deploys Salesforce AI agents with implications for B2B ecommerce
PepsiCo Revolutionizes B2B Ecommerce with Salesforce AI Agents PepsiCo, a global leader in the food and beverage industry, is set to revolutionize its B2B ecommerce operations by deploying Salesforce’s cutting-edge…