Over a Third of UK Workers Engage in 'Pretend Productivity'
A recent survey conducted by Workhuman has brought to light a troubling trend within the UK workforce: over a third of employees admit to engaging in what is termed “pretend productivity.” This phenomenon is primarily a product of an increasingly…
The Best Places to Work in Retail
In a rapidly changing retail landscape, creating a positive workplace culture stands out as a critical factor for success. The 2024 Fortune Best Workplaces in Retail List, compiled by Great Place to Work, highlights several companies that have excelled in…
San Jose Sharks CX Leader Talks Strategy, Shares Insights
In the latest episode of the CX Innovators podcast, hosted by Retail Customer Experience editor Judy Mottl, Stacy McGranor, the CX director for Sharks Sports & Entertainment, shared a wealth of insights about customer experience strategy. The Sharks organization encompasses…
CVS Features Employees' Artworks on Store Brand Journals
In a notable move to foster creativity and support mental health, CVS Health Corp. has launched a series of store brand journals designed by its employees. This initiative highlights not only the artistic talents within the company but also underscores…











