Bain & Company, Kantar, and Qualtrics have recently introduced updated Global Standards for Customer Experience (CX) after an extensive 10-week consultation process that garnered input from over 1,500 CX professionals…
Bain & Company, Kantar, and Qualtrics have recently introduced updated Global Standards for Customer Experience (CX) after an extensive 10-week consultation process that garnered input from over 1,500 CX professionals…