How to Become a Chief Customer Officer
In today’s competitive retail market, the role of Chief Customer Officer (CCO) is more crucial than ever. This position not only influences customer relationships but also drives growth and innovation in organizations. Amy McClellan, EVP and Chief Customer Officer at…
Indosat and GoTo Launch Sahabat-AI: A Step Forward in Indonesia's AI Landscape
Indonesia’s digital ecosystem is poised for transformation with the recent launch of Sahabat-AI, a new large language model ecosystem introduced by the collaboration between Indosat Ooredoo Hutchison and tech giant GoTo. This initiative is strategically designed to empower local developers…
Record Investment in Quantum Computing Driven by AI Growth
Quantum computing is entering a new phase of development, marked by unprecedented funding levels that underline its increasing importance within the tech ecosystem. In 2024, quantum computing startups have accumulated approximately $1.5 billion in venture capital across 50 deals. This…
Convergence of AI and IoT: 3 Real-Time Applications Where Event-Enabled Approach to AIoT Makes a Difference
The retail sector is undergoing a transformation fueled by the convergence of Artificial Intelligence (AI) and the Internet of Things (IoT). This integration, often referred to as AIoT, introduces a new realm of possibilities that enhance customer experiences, streamline operations,…
Zendesk Unveils AI Dynamic Pricing Plan for Flexibility
In a significant move towards enhancing customer service capabilities, Zendesk has rolled out its AI Dynamic Pricing Plan. This innovative pricing model introduces a new level of flexibility for businesses looking to integrate AI and automation into their customer service…
Zendesk Unveils AI Dynamic Pricing Plan for Flexibility
In a significant move for businesses looking to leverage artificial intelligence, Zendesk has launched its AI Dynamic Pricing Plan. This innovative pricing model offers companies a flexible framework for investing in AI and automation, aimed at enhancing customer service to…
AI reshapes retail inventory with StyleMatrix by 2025
The retail landscape is undergoing a significant transformation, particularly in inventory management, thanks to the rise of Artificial Intelligence (AI). By 2025, advancements in AI technology, especially through innovations like StyleMatrix, are expected to redefine the methods retailers use to…
Shopify's Impressive Q3 Performance: A Leap into B2B Growth
In the rapidly changing landscape of e-commerce, Shopify Inc. has shown remarkable resilience and growth in its most recent financial reports. For the third quarter ended September 30, the Canadian e-commerce giant reported a 26.1% year-over-year increase in revenue, amounting…
The Transformation of E-Commerce Through Artificial Intelligence
Artificial intelligence (AI) is no longer a futuristic concept but a current reality that is reshaping the landscape of e-commerce for businesses of all sizes. This technology is not just a trend; it is a vital component that enhances efficiency,…
Microsoft, Accenture & Avanade Team Up for AI Transformation
In an age where technology is reshaping the business landscape, Microsoft, Accenture, and Avanade are taking significant steps to usher in a new era of digital transformation powered by artificial intelligence (AI). Their strategic partnership aims to enhance operational efficiencies…
