Worry less during ‘the most wonderful time of the year’ by bringing AI to CX
As the holiday season approaches, retailers face the critical challenge of enhancing customer experience (CX) while managing increased demand. The transformation of consumer purchasing habits has created complexities in the retail landscape. The shift from in-store shopping to online purchases—and…
Redbox Bankruptcy Leaves Retailers Dealing with Abandoned Kiosks
The recent Chapter 7 bankruptcy filing of Redbox has significant implications for major retail chains across the United States. With thousands of DVD and Blu-ray kiosks now stranded in storefronts like Walgreens, retailers are left grappling with a pressing question:…
