Stories of Success at a High Price: Accountability Journalism in the Largely Autocratic MENA
Uncovering Truths: The Power of Accountability Journalism in MENA The recent recognition through the ICFJ Knight Trailblazer Award in Washington signifies more than just a personal achievement. It serves as a testament to the ongoing efforts to promote accountability journalism…
Stop & Shop expands digital access with in-store kiosks
“Enhancing Customer Experience: A Closer Look at Stop & Shop’s In-Store Kiosks” Stop & Shop, a well-known grocery chain, is making waves in the retail industry with its recent introduction of in-store kiosks. This strategic move aims to provide customers…
True Religion reboots loyalty program
Unlocking the Power of Customer Loyalty: True Religion’s Revamped Program True Religion, the iconic denim brand, has recently made waves in the retail industry by relaunching its loyalty program. In an effort to enhance customer experience and drive repeat purchases,…
Etsy names new leaders, adds leadership role
Etsy Elevates Leadership Team to Drive Growth and Innovation in E-Commerce Etsy, the renowned online marketplace for unique and handmade goods, has recently made significant changes to its leadership team in a strategic move to further strengthen its position in…
Flexibility top benefit for hourly retail workers
The Top Benefit of Flexibility for Hourly Retail Workers Flexibility in the workplace has always been a highly sought-after benefit, but for hourly retail workers, it holds even more significance. In an industry known for its unpredictable schedules and ever-changing…
Delta agent ups customer experience with seat change
How Delta Agent Improved Customer Experience by Allowing Seat Changes In the world of airline travel, customer experience is paramount. It can make the difference between a one-time flyer and a loyal customer. Delta Air Lines recently made a customer-centric…
Samsung, SoundHound AI among 2024 Automation and Self Service award winners
Samsung, SoundHound AI Shine as Winners of 2024 Automation and Self-Service Awards The fifth annual Automation & Self-Service Awards, hosted by the Self-Service Innovation Summit, took place on December 10, honoring the trailblazers in kiosks, vending, artificial intelligence, and beyond….
Why retail AI success depends on great data
Why Retail AI Success Depends on Great Data In the fast-paced world of retail, staying ahead of the competition is crucial. With the ever-growing influence of technology on consumer behavior, retailers are increasingly turning to artificial intelligence (AI) to gain…
Brookshire Brothers grocery taps Birdzi to get personal with shoppers
Brookshire Brothers Grocery Taps Birdzi to Get Personal with Shoppers Brookshire Brothers, a well-known grocery chain, has recently made a strategic move to enhance its customer experience by partnering with Birdzi, a leading provider of personalized shopper engagement solutions. This…
Physical store growth, innovative tech top most-read news in 2024
Physical Store Growth and Innovative Tech Top Most-Read News in 2024 The retail landscape has seen a significant transformation in recent years, with the coalescence of physical and digital shopping experiences becoming increasingly prevalent. As we reflect on the past…
