Articles

Stinker Stores taps NCR Voyix to elevate customer experience

Stinker Stores has taken a significant step towards enhancing customer experience by implementing the NCR Voyix Commerce Platform, featuring a state-of-the-art virtualized point of sale (POS) system. This strategic move not only boosts the bottom line but also optimizes store infrastructure performance. By leveraging the unique capabilities of Edge technology, Stinker is positioned to adapt dynamically to market demands.

The real-time promotional capabilities of the NCR Voyix system allow Stinker to engage customers effectively, tailoring offers to their preferences instantly. Cory Mooney, Vice President of IT at Stinker Stores, expressed satisfaction with the deployment, highlighting the expertise of the NCR Voyix team in anticipating the store’s needs. This collaboration demonstrates a significant alignment between technological innovation and operational execution.

As noted by Eric Schoch, Executive Vice President of NCR Voyix, integrating new systems can be complex and costly. However, this partnership has created a streamlined connection between digital and physical store channels, paving the way for improved performance and customer satisfaction. Stinker, with roots dating back to 1936, is well-equipped to navigate the competitive landscape of convenience stores in Idaho, Colorado, and Wyoming.

The success of this implementation illustrates the impact of technology on retail operations. By prioritizing customer experience and leveraging advanced POS systems, Stinker Stores sets a benchmark for industry peers looking to achieve similar growth and improvement.