NRF Report: Decrease Expected in Consumer Returns in 2025
The National Retail Federation (NRF) has recently released a report forecasting a decrease in the rate at which consumers return merchandise to retailers in 2025 compared to the previous year. This decrease is not only in the rate of returns but also in the total dollar value of returned products. The data, compiled by the NRF in collaboration with Happy Returns, suggests that retailers are anticipating consumers to return approximately 15.8% of their purchases in 2025, which is notably lower than…
To read the full article, visit NRF: Consumers to return almost $850 billion in merchandise in 2025.
This article was originally published on Digital Commerce 360.
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