E-commerce CRO

Forterro Launches Orderwise Cloud ERP for Retail & E-Commerce

Forterro has officially introduced Orderwise Cloud, a cloud-based enterprise resource planning (ERP) system specifically designed for the needs of retail, wholesale, warehousing, and e-commerce businesses. By focusing on enhanced security and greater accessibility, Forterro aims to streamline operations and improve productivity for small and medium-sized enterprises (SMEs) within these sectors.

The Orderwise Cloud integrates seamlessly with leading e-commerce platforms, including eBay and Amazon, and offers opportunities for custom integrations with other platforms. This capability is crucial because it allows businesses to tailor their systems to their unique needs, thereby reducing total cost of ownership (TCO) and improving operational efficiencies.

Carrie Tallett, Orderwise Product Manager at Forterro, emphasized the importance of customer needs in developing this solution, stating, “The needs of our customers are always our main priority, and the launch of Orderwise Cloud is the step that SMEs in retail, warehousing, wholesale, and e-commerce have wanted.” This approach underlines Forterro’s commitment to not just providing software, but being a partner in the growth and efficiency of its customers.

The potential of cloud technology can often be intimidating for SMEs. However, Forterro seeks to alleviate these concerns by offering a system that balances the complexities of digital transformation with the tangible benefits of cloud computing. As Tallett elaborated, the combination of their sector expertise and cloud advantages—such as scalability and functionality—turns Orderwise Cloud into an appealing solution for companies facing rapid market changes.

Security is also a core focus. Forterro aims to provide continuous monitoring and rapid threat investigation to protect businesses and their sensitive data. This proactive approach not only diminishes personal and business risks but also decreases costs associated with IT infrastructure. By lowering expenses related to staffing, hardware updates, and unexpected repairs, businesses can redirect resources toward strategic goals.

Steve Ridgley, Director of Product Development and Research at Forterro, shared insights on the strategic focus of the company, stating, “Cloud is an increasing focus for our customers and, therefore, also for us.” The implementation of Orderwise Cloud, built on over three decades of software development experience, is a testament to Forterro’s ability to adapt to the evolving needs of the market while offering effective and reliable solutions.

Among the early adopters of Orderwise Cloud is Automated Environmental Systems (AES), a leading UK supplier of heating pumps. Transitioning from an on-premise solution to a cloud-based system, AES identified enhanced security and robust growth support as decisive factors in its switch. Sarah Bones, System Process Analyst at AES, remarked, “Security is a major concern for us, and the additional security features in Orderwise Cloud will help us keep the business secure and protected.” This transition not only safeguards AES’s operations but also alleviates the burden of daily manual backups, thereby allowing the team to focus on strategic initiatives and growth.

Furthermore, the acquisition of Orderwise by Forterro in 2022 signals its dedication to enhancing cloud ERP offerings. With deep sector knowledge and a commitment to innovation, Forterro is poised to help various companies reach their strategic targets through flexible and secure cloud-based solutions.

In an increasingly competitive marketplace, having the right technological backbone is essential for businesses looking to enhance operational efficiencies, secure their data, and ultimately drive growth. Orderwise Cloud presents a compelling option for retail and e-commerce companies aiming to modernize their processes and harness the benefits of digital transformation.

The launch of Orderwise Cloud stands as a testament to the ongoing evolution of ERP systems. With a focus on security, efficiency, and customization, it caters to the pressing needs of SMEs, paving the way for improved business performance and strategic growth in the retail and e-commerce sectors.