Costco Now Offers VIP Shopping Hours In the world of retail, customer experience is everything. And Costco, the giant warehouse operator, is taking this concept to the next level by…
Customer Loyalty
Moving on From Hi-Lo Pricing
Transitioning to Everyday Fair Pricing in Retail: The Future of Grocers In the ever-competitive landscape of retail, pricing strategies play a pivotal role in attracting customers and driving sales. Traditionally,…
Loyalty Programs Gain in Popularity but Brands Need to Do More In the ever-competitive world of retail, loyalty programs have become a staple for brands looking to retain customers and…
Return on relationship: Why your return policy might be your strongest loyalty tool
Return on Relationship: Why Your Return Policy Might Be Your Strongest Loyalty Tool In today’s retail landscape, businesses are constantly seeking innovative ways to cultivate customer loyalty and drive repeat…
APAC retailers stay confident, prioritise loyalty amid challenges
APAC Retailers Stay Confident, Prioritize Loyalty Amid Challenges In a world where economic uncertainties loom large, the resilience of Asia-Pacific (APAC) retailers shines through. A recent survey of 288 retailers…
Discount Shift Sticking Around for the Long Term: Loblaw CEO
Discount Shift Sticking Around for the Long Term: Loblaw CEO In a world where consumer behavior is constantly evolving, one trend seems to be here to stay – discounts. The…
Eagle Eye Execs Embrace AI Appreciation Day
Eagle Eye Execs Elevate AI Ethics on Appreciation Day In a digital age where artificial intelligence (AI) is becoming increasingly prevalent in various industries, Eagle Eye executives have taken a…
Are Customer Expectations Outstripping Loyalty Program Evolution? In a world where customer loyalty is becoming increasingly elusive, businesses are turning to loyalty programs to incentivize repeat purchases and foster long-term…
Consumers are loving gift cards
The Rise of Gift Cards: How Consumer Behavior is Shaping the Retail Landscape Gift cards have become a staple in the world of retail, with consumers showing a growing preference…
Talon.One raises $135 million to boost AI loyalty platform
Talon.One Raises $135 Million to Boost AI Loyalty Platform Talon.One, a leading provider of AI-powered loyalty solutions, has recently secured an impressive $135 million in funding to further enhance its…