Why Brands Need to Improve Customer Support to Enhance E-Commerce Success In the fast-paced world of e-commerce, customer support plays a crucial role in ensuring customer satisfaction and loyalty. However,…
Customer Support Technology
Zhipu AI launches free agent to rival DeepSeek
Zhipu AI Introduces Free Agent to Challenge DeepSeek Dominance In the ever-competitive landscape of artificial intelligence (AI) technology, Zhipu has made a bold move by launching a free AI agent…
LLMs Are The Best General Help Desk
LLMs Are The Best General Help Desk As a vocal critic of AI technologies in recent times, it’s important to also shine a light on the positives. While AI-powered systems…
Retailers investing big in AI as consumers call for trust, transparency
AI technology has revolutionized the retail industry, offering retailers invaluable insights into consumer behavior and preferences. In response to the growing demand for trust and transparency from consumers, retailers are…
BlackLine boosts operations with Bangalore office expansion
BlackLine Boosts Operations with Bangalore Office Expansion BlackLine, a leading provider of cloud-based solutions for finance and accounting teams, has recently made a strategic move to expand its office in…
Maximizing sales with AI-driven customer support
Maximizing Sales with AI-Driven Customer Support In today’s fast-paced e-commerce landscape, customer support plays a crucial role in driving sales and building brand loyalty. With the advent of AI-driven customer…
Google introduces AI-powered ‘Daily Listen’ podcast feature
Google Introduces AI-Powered ‘Daily Listen’ Podcast Feature Google continues to revolutionize the way we consume information with its latest innovation – the AI-powered ‘Daily Listen’ podcast feature. This new feature,…
The Ticking Clock: Rethinking Journalism’s Core in an AI-Driven World
The Ticking Clock: Rethinking Journalism’s Core in an AI-Driven World At the recent SXSW event, the intersection of technology and journalism took center stage as Hacks/Hackers delved into the profound…
Media, Technology, and Civic Institutions are Up to the Task of Dealing with Negative AI Generated Election Content
Media, Technology, and Civic Institutions: A Beacon of Hope in Tackling Negative AI-Generated Election Content In the realm of digital landscapes, the prevalence of negative AI-generated content during elections has…
Samsung, SoundHound AI among 2024 Automation and Self Service award winners
Samsung, SoundHound AI Shine as Winners of 2024 Automation and Self-Service Awards The fifth annual Automation & Self-Service Awards, hosted by the Self-Service Innovation Summit, took place on December 10,…