Skillsoft & Salesforce Launch AI Learning for Support Teams Skillsoft, a renowned e-learning platform, has joined forces with tech giant Salesforce to introduce a groundbreaking AI-powered training solution tailored for…
Customer Support Technology
Adobe unveils AI agents to streamline marketing & support
Adobe Unveils AI Agents to Streamline Marketing & Support Adobe, a pioneer in digital marketing solutions, has once again raised the bar with its recent launch of AI agents designed…
Adobe unveils AI agents to streamline marketing & support
Adobe Unveils AI Agents to Streamline Marketing & Support Adobe has once again proven itself as a trailblazer in the realm of digital marketing and customer support with the recent…
Consumers struggling to get help, frustrated by search efforts
Why Brands Need to Improve Customer Support to Enhance E-Commerce Success In the fast-paced world of e-commerce, customer support plays a crucial role in ensuring customer satisfaction and loyalty. However,…
Zhipu AI launches free agent to rival DeepSeek
Zhipu AI Introduces Free Agent to Challenge DeepSeek Dominance In the ever-competitive landscape of artificial intelligence (AI) technology, Zhipu has made a bold move by launching a free AI agent…
LLMs Are The Best General Help Desk
LLMs Are The Best General Help Desk As a vocal critic of AI technologies in recent times, it’s important to also shine a light on the positives. While AI-powered systems…
Retailers investing big in AI as consumers call for trust, transparency
AI technology has revolutionized the retail industry, offering retailers invaluable insights into consumer behavior and preferences. In response to the growing demand for trust and transparency from consumers, retailers are…
BlackLine boosts operations with Bangalore office expansion
BlackLine Boosts Operations with Bangalore Office Expansion BlackLine, a leading provider of cloud-based solutions for finance and accounting teams, has recently made a strategic move to expand its office in…
Maximizing sales with AI-driven customer support
Maximizing Sales with AI-Driven Customer Support In today’s fast-paced e-commerce landscape, customer support plays a crucial role in driving sales and building brand loyalty. With the advent of AI-driven customer…
Google introduces AI-powered ‘Daily Listen’ podcast feature
Google Introduces AI-Powered ‘Daily Listen’ Podcast Feature Google continues to revolutionize the way we consume information with its latest innovation – the AI-powered ‘Daily Listen’ podcast feature. This new feature,…