The Ticking Clock: Rethinking Journalism’s Core in an AI-Driven World At the recent SXSW event, the intersection of technology and journalism took center stage as Hacks/Hackers delved into the profound…
Customer Support Technology
Customer Support TechnologyMedia and Publishing
Civic InstitutionsCustomer Support TechnologyMedia and Journalism
Media, Technology, and Civic Institutions are Up to the Task of Dealing with Negative AI Generated Election Content
by Mik Smitt
by Mik Smitt
Media, Technology, and Civic Institutions: A Beacon of Hope in Tackling Negative AI-Generated Election Content In the realm of digital landscapes, the prevalence of negative AI-generated content during elections has…
Beauty and Fashion RetailCustomer Support Technology
Samsung, SoundHound AI among 2024 Automation and Self Service award winners
Samsung, SoundHound AI Shine as Winners of 2024 Automation and Self-Service Awards The fifth annual Automation & Self-Service Awards, hosted by the Self-Service Innovation Summit, took place on December 10,…
Customer Support TechnologySubscription-Based Retail
Dollar Shave Club teams with Kodif for improved customer support
by Mik Smitt
by Mik Smitt
Dollar Shave Club Teams with Kodif for Improved Customer Support Dollar Shave Club, the popular subscription-based razor company, has recently announced its partnership with Kodif, a leading customer support platform.…
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