Salesforce, a leader in customer relationship management (CRM) solutions, has made significant strides in enhancing its Marketing Cloud offerings. The recent introduction of advanced artificial intelligence-driven features aims to improve…
CarGurus Inc., the digital auto platform renowned for its extensive offerings in shopping, buying, and selling both new and used vehicles, is currently grappling with significant revenue losses. In its…
In an era where consumer expectations are continually evolving, the grocery sector stands out for its strides in personalisation. Recent research from Epsilon highlights how grocery brands, such as Morrisons,…
In the high-stakes world of retail, customer engagement has often been touted as the cornerstone of success. Neely Woodson Powell, founder and CEO of the Charleston Shoe Company, emphasized this…
In today’s digital world, misinformation is a pressing issue that can compromise public trust and safety. Organizations and individuals face the constant challenge of distinguishing between credible information and misleading…
Vietnam’s President To Lam is poised for a landmark visit to the United States next week, marking a significant moment in Vietnam’s diplomatic and economic engagement with the global tech…
The telecommunications landscape in India is on the brink of transformation, thanks to the recent proposals made by the Telecom Regulatory Authority of India (TRAI). The authority aims to introduce…
On September 18, 2024, Google achieved a significant legal victory by overturning a €1.49 billion (approximately $1.66 billion) antitrust fine imposed by the European Commission in 2019. This fine was…
In the highly competitive world of digital marketing, understanding and optimizing conversion rates is essential for online retailers. With the rise of e-commerce, businesses must adopt effective strategies to turn…
In a groundbreaking announcement, Salesforce has introduced new advancements to its Data Cloud, reinforcing its commitment to enhancing customer experiences (CX) through data and artificial intelligence (AI). The unveiling of…