Nearly Half Find AI Helpful for Customer Service: Study
A recent study by Forethought reveals an intriguing insight into consumer perceptions of artificial intelligence (AI) in customer service. Almost 50% of consumers report finding AI chatbots helpful, and 48% agree that these tools have enhanced their customer service experiences….
Nearly half find AI helpful for customer service: study
Recent research conducted by Forethought reveals that nearly half of consumers consider AI chatbots beneficial for customer service. This study shines a light on how artificial intelligence is transforming customer interactions and presents opportunities for brands to improve user satisfaction….
