Designing AI Strategies to Enhance Customer Trust and Call Agent Well-being In the fast-paced world of retail, customer service is a crucial element that can make or break a business.…
AI customer service satisfaction
Alibaba’s Consumer AI Strategy: The Rise of Quark Chatbot and Smart Glasses Alibaba Group, the tech giant known for its innovative ventures, has once again demonstrated its commitment to revolutionizing…
Wayfair Way Day sales days kick off Oct. 26
Wayfair Way Day sales days kick off Oct. 26 Wayfair, the popular online furniture and home goods retailer, has announced that its highly anticipated sales event, Way Day, will kick…
Target previews how it will use AI to fuel its next retail phase
Target’s Innovative Approach: Harnessing AI to Revolutionize Retail Experience When Target’s technology team gathered for its annual Demo Day, the event wasn’t just a showcase of software. It was a…
Yelp AI Chat Assistant Now Has A Memory
Yelp AI Chat Assistant Now Has A Memory Yelp, the popular online review platform, has recently introduced its latest fall product releases, which include some groundbreaking features aimed at enhancing…
AI still struggles to mimic natural human conversation
Why AI Still Struggles to Mimic Natural Human Conversation Artificial Intelligence (AI) has undoubtedly made significant advancements in recent years, particularly in the realm of natural language processing. However, despite…
Meta changes WhatsApp terms to block third-party AI assistants
Meta Changes WhatsApp Terms to Block Third-Party AI Assistants: What This Means for Businesses Meta, formerly known as Facebook, has recently made a significant change to its WhatsApp platform that…
Amazon, Google, Microsoft lead loyalty leaders ranking
Amazon, Google, Microsoft Lead Loyalty Leaders Ranking In the fiercely competitive world of e-commerce and digital marketing, building customer loyalty is the holy grail for businesses looking to secure long-term…
Argentina poised to host Latin America’s first Stargate AI project
Argentina Makes History by Hosting Latin America’s First Stargate AI Project Argentina, known for its vibrant culture and breathtaking landscapes, is now making waves in the technology sector as it…
Salesforce expands its enterprise agentic AI offering
Salesforce Introduces Agentforce 360: Revolutionizing Enterprise AI Integration Salesforce, a trailblazer in the realm of innovative business solutions, has recently unveiled its latest game-changing platform – Agentforce 360. This cutting-edge…