Customer loyalty at inflection point, claims study A recent study has shed light on the current state of customer loyalty in the digital age, suggesting that businesses are facing a…
AI customer service satisfaction
Chervon partners with Blue Yonder to transform global supply chain
Chervon Partners with Blue Yonder to Transform Global Supply Chain Chervon, a leading global manufacturer of power tools and outdoor equipment, has recently announced a strategic partnership with Blue Yonder,…
AI spending drives revenue gains for CPG & retail marketers
AI Spending Drives Revenue Gains for CPG & Retail Marketers In the fast-paced world of consumer packaged goods (CPG) and retail, staying ahead of the curve is crucial for success.…
Progressive Grocer’s 15th Annual Outstanding Independents Awards Program is Now Open It’s that time of year again when Progressive Grocer celebrates and recognizes the outstanding independent grocery stores that truly…
Reliance rolls out Ajio Rush to take on Myntra, Newme, Slikk and other fashion quick commerce startups
Reliance Retail’s Latest Move: Ajio Rush Challenges Fashion Quick Commerce Startups Reliance Retail, the powerhouse in the Indian retail industry, has once again made waves with its recent launch of…
Instagram Promotes DM Translation and Scheduling Features for Business Users
Instagram Promotes DM Translation and Scheduling Features for Business Users In the fast-paced world of social media marketing, staying ahead of the curve is crucial for businesses looking to make…
AI Appreciation Day: What it means for the future of customer engagement
AI Appreciation Day: Revolutionizing Customer Engagement for Tomorrow’s Businesses In today’s fast-paced digital landscape, AI innovations are reshaping the way businesses interact with their customers. One of the key aspects…
The Untapped Market: Why Businesses Can’t Afford to Ignore Gen X In a world where the spotlight often shines on the younger generations, particularly Gen Z, businesses may be inadvertently…
CRM Data Drag: Systems Are Not Delivering, And Brands Are Losing Revenue
CRM Data Drag: Systems Are Not Delivering, And Brands Are Losing Revenue Customer Relationship Management (CRM) systems have long been hailed as the holy grail of customer data organization and…
The Rise of Value-Seeking Consumers in the Digital Age In today’s ever-changing digital landscape, consumers are fast becoming more discerning than ever before. With a plethora of options at their…