Virginia Drosos, the CEO of Signet Jewelers, is set to retire in November 2023, marking a pivotal transition for the company that dominates the jewelry market. As the industry shifts…
In the dynamic world of retail, leadership changes can herald significant shifts in strategy and performance. Bealls Inc., a prominent name in the mass merchant category, has made a notable…
E-commerce CRO
Rosalia Bucaro Takes the Helm as HSN’s Chief Merchandising Officer: A Strategic Move for Qurate Retail
In a significant leadership shift, Qurate Retail, Inc. has appointed Rosalia Bucaro as the new chief merchandising officer for HSN, filling a crucial vacancy that emerged earlier this year. With…
The recent promotion of Martina McIsaac to the position of president and chief operating officer at MSC Industrial marks a significant shift for the company as it seeks to refine…
In a strategic move to enhance its online presence and engagement, Big Lots Inc. has launched a new affiliate program through a partnership with impact.com. This initiative aims to allow…
Product availability plays a fundamental role in shaping the customer experience in retail. When items are consistently in stock, customers feel satisfied, secure, and likely to return. Unfortunately, phantom inventory—situations…
B&R Stores Inc., the trusted independent grocer managing 34 supermarkets across Nebraska, Iowa, and Missouri, has announced a significant leadership transition. Mark Griffin has been promoted from president and COO…
The Kroger Co. is currently navigating legal challenges, yet its dedication to serving customers remains unwavering. As part of its commitment to customer satisfaction, Kroger has announced a week of…
In today’s competitive retail landscape, customer feedback isn’t just a nice-to-have; it’s a vital asset for driving success. At the recent Interactive Customer Experience (ICX) Summit, experts across various sectors…
In a world increasingly driven by digital sales, e-commerce businesses are facing the challenge of standing out amidst fierce competition. One effective strategy to enhance the profitability of an online…