Bass Pro Shops Appoints Kevin Kreczko as New VP of Customer Experience
In a strategic move to enhance customer engagement, Bass Pro Shops has appointed Kevin Kreczko as the Vice President of Customer Experience. Bringing a wealth of experience from the entertainment, attraction, and hospitality sectors, Kreczko is set to spearhead initiatives…
Bringing brand loyalty back: Adapting to a new age of customer expectations
In today’s retail landscape, where competition for consumers’ attention has reached unprecedented levels, retaining existing customers has become a critical strategy for brand success. Recent studies reveal that loyal customers spend, on average, 67% more than new customers. Nevertheless, many…
Former Cleartrip CEO Enters Quick Commerce with Ambitious Retail Startup
Ayyappan R, previously the CEO of Flipkart-owned Cleartrip, is gearing up to launch a new quick commerce venture—a concept that has gained traction during the pandemic and the subsequent rise of e-commerce. As reported, he is in discussions with venture…
AutoStore unveils efficiency-boosting tech for fulfilment sector
In a pivotal move for the order fulfilment industry, AutoStore has introduced innovative technological solutions aimed at enhancing efficiency and safety. The announcement includes the launch of several key tools: the Multi-Temperature Solution, an expanded 18-Level Grid, a Motorised Service…
National Grocers Association Accepting Entries for 2025 Creative Choice Awards
The National Grocers Association (NGA) is excited to invite entries for its 2025 Creative Choice Awards, a prestigious recognition of outstanding marketing and merchandising initiatives from independent grocery retailers conducted over the past year. This annual competition showcases creativity, effectiveness,…
2024 Editor's Picks: Standout Products to Enhance Consumer Experience
As we venture into 2024, the landscape of grocery retail continues to transform, showcasing an array of products that highlight the perfect blend of convenience, indulgence, and innovation. This year’s Editor’s Picks showcase the best offerings designed to cater to…
Zebra Technologies Introduces Innovations to Enhance Retail Solutions
Digital solutions provider Zebra Technologies Corp. is on a mission to redefine the shopping experience by rolling out three transformative retail technologies aimed at improving customer satisfaction and operational efficiency. As consumer expectations evolve, these innovations offer practical solutions for…
Product Discovery Not Hitting High Notes with Consumers
In the world of e-commerce, the ability to effectively help consumers discover the products they’re interested in is crucial for success. Yet recent findings reveal significant dissatisfaction among online shoppers regarding product discovery experiences. A Constructor survey highlights that four…
PCC Community Markets to Reopen Downtown Seattle Store
In a notable shift for the grocery landscape in Seattle, PCC Community Markets is set to make a return to downtown with a revised approach. Nearly two years after the closure of its previous store, PCC has announced plans to…
Connectly Secures $20 Million Series B Funding Led by Alibaba
Connectly, a rising player in the field of conversational commerce, has successfully completed a Series B funding round, securing $20 million led by Alibaba. This significant investment has drawn participation from renowned venture capital firms, including Unusual Ventures and Volpe…