UNFI Appoints David Best as President and CEO of Retail United Natural Foods, Inc. (UNFI) has recently announced the appointment of David Best as the next President and CEO of…
Chief Customer Experience Officer
How Verizon is tapping AI to drive customer experience innovation
How Verizon is Using AI to Revolutionize Customer Experience Verizon, a telecommunications giant, has recently made waves in the industry with its groundbreaking customer experience transformation initiative. This overhaul encompasses…
India becomes McDonald’s global AI centre in major expansion
India Emerges as McDonald’s Global AI Hub with Revolutionary Order Verification Technology McDonald’s, the world-renowned fast-food giant, has made a significant stride in its technological advancements by designating India as…
Apple boosts AI investment with new hires and acquisitions
Apple’s Strategic Move: Boosting AI Investment Through Acquisitions and New Hires In the ever-growing landscape of technology, companies are constantly striving to stay ahead of the curve by investing in…
Return on relationship: Why your return policy might be your strongest loyalty tool
Return on Relationship: Why Your Return Policy Might Be Your Strongest Loyalty Tool In today’s retail landscape, businesses are constantly seeking innovative ways to cultivate customer loyalty and drive repeat…
SiteOne grows digital sales 130% in Q2 despite weak construction demand
SiteOne’s Rapid Digital Growth Amidst Construction Challenges SiteOne Landscape Supply has defied the odds by achieving a remarkable 130% growth in digital sales during the second quarter of the fiscal…
Adyen & Atlas partner to streamline payments for F&B in Singapore
Adyen & Atlas Partner to Streamline Payments for F&B in Singapore Adyen, a leading payments platform, and Atlas, a renowned provider of restaurant management solutions, have joined forces to revolutionize…
Mixed CX: Brands Face Many Hurdles, But Are Investing
Mixed CX: Brands Face Many Hurdles, But Are Investing Customer experience (CX) has become a key battleground for brands looking to differentiate themselves in an increasingly competitive marketplace. As consumers’…
ClearCourse acquires Davidson Richards to boost retail software
ClearCourse Boosts Retail Software Portfolio with Acquisition of Davidson Richards ClearCourse, a leading provider of payment and eCommerce solutions, has recently made a strategic move to further solidify its position…
Drowning in data, starving for insights: Amperity experts reveal customer data challenges
Drowning in Data, Starving for Insights: Amperity Experts Reveal Customer Data Challenges In today’s digital age, businesses are inundated with vast amounts of data from various sources. However, the real…