The Future of Customer Trust: Responsible AI in CX Voice Channels In the fast-paced world of retail, customer service is a cornerstone of success. As retailers strive to meet the…
Unlocking ENISA’s Guidance: A Practical Approach to Meeting New European Security Rules The European Union’s Network and Information Security Directive (NIS2) has introduced a new set of legal requirements aimed…
AI Agents Face Prompt Injection and Persistence Risks: How to Safeguard Your System As AI technology continues to advance, researchers are warning about the emerging risks that AI agents face,…
Experts Call for Enhanced Safeguards Following Jailbroken Chatbots Leaking Illegal Data In the realm of digital technology, chatbots have become increasingly prevalent, serving as virtual assistants for various tasks and…
France’s ANSSI and International Partners Advocate Risk-Based Approach for Secure AI Systems The French National Cybersecurity Agency (ANSSI) has taken a significant step forward in the realm of Artificial Intelligence…