Retailers Harness the Power of Personalization and New Technology to Boost Performance In today’s fiercely competitive retail landscape, businesses are constantly seeking innovative ways to stand out from the crowd…
customer behavior
Personalised data & AI crucial for brands’ future success
How Personalised Data and AI Are Crucial for Brands’ Future Success In a world where customer expectations are constantly on the rise, brands are continuously seeking innovative ways to enhance…
Calabrio boosts contact centres with over 70 new AI features
Calabrio Boosts Contact Centres with Over 70 New AI Features Calabrio, a leading provider of contact center solutions, has recently made waves in the industry by unveiling more than 70…
Foot Locker taps Ometria to drive data-powered customer marketing
Foot Locker, a renowned global retailer specializing in athletic shoes and apparel, has recently announced a strategic partnership with Ometria, a leading customer marketing platform. This collaboration aims to revolutionize…
Maverik Expands to 21st State
Maverik Expands to 21st State Maverik, the renowned fuel and convenience store operator, is making waves once again as it expands its reach to its 21st state. Known for its…
Capgemini & Google Cloud unite for AI customer solutions
Capgemini & Google Cloud Unite for AI Customer Solutions Capgemini, a global leader in consulting, technology services, and digital transformation, has recently joined forces with Google Cloud to revolutionize customer…
Google unveils Gemini 2.5 AI models for enterprises
Google Unveils Gemini 2.5 AI Models for Enterprises Google has recently announced the launch of the Gemini 2.5 series of AI models, aimed at revolutionizing enterprise applications with advanced reasoning…
Zalando updates its return policy to reduce excessive returns and improve efficiency
Zalando Adapts Return Policy to Combat High Return Rates and Boost Operational Efficiency Zalando, a leading player in the e-commerce industry, has recently made significant modifications to its return policy.…
Old Navy deploying Radar tech to elevate customer experience
Old Navy Deploying Radar Tech to Elevate Customer Experience Old Navy, a popular retail brand known for its trendy and affordable clothing, is taking a bold step towards enhancing the…
Chargebee introduces new tools for AI product monetisation
Chargebee Introduces New Tools for AI Product Monetization Chargebee, a leading subscription management platform, has recently rolled out groundbreaking features aimed at revolutionizing the way businesses monetize their AI products.…