Beyond Discounts, Community and AI Drive Gen Z Loyalty Gen Z, the generation known for its tech-savvy nature and penchant for authenticity, is reshaping the landscape of brand loyalty. While…
Bridging the Knowledge Gap: Empowering Retail Store Associates to Meet Shopper Needs In the realm of retail, a significant knowledge gap often exists between shoppers and store associates. This disconnect…
Dollar General CFO Kelly Dilts Resigns to Join Nordstrom: What This Move Means for Both Retail Giants The recent departure of Kelly Dilts, the Chief Financial Officer of Dollar General,…
Navigating the Changing Tides of Retail Store Policy: The Crucial Trio of Strategy, Communication, and Associate Understanding In the ever-evolving landscape of retail, policy changes are inevitable. Whether spurred by…
In a significant move, Nordstrom, the esteemed department store chain founded in Seattle in 1901, is transitioning back into private ownership. The Nordstrom family, in tandem with the Mexican retailer…