Consumer behavior, JCPenney transformation, Home Depot’s vision lead top most-read articles in 2024
Consumer Behavior, JCPenney Transformation, and Home Depot’s Vision Lead Top Most-Read Articles in 2024 In the fast-paced world of digital marketing and e-commerce, staying ahead of trends is key to success. The year 2024 has brought forth a plethora of…
Steven King’s SSIS 2024 keynote demonstrates how automation, AI, robotics are transforming industry
Steven King’s SSIS 2024 Keynote: The Transformation of Industry Through Automation, AI, and Robotics Addressing a crowd of business leaders and industry operators, King shared his insights into the evolving landscape of automation, robotics, and artificial intelligence, emphasizing the importance…
AI boosts online grocery revenue by 8%, claims data
AI Boosts Online Grocery Revenue by 8%, Claims Data Artificial Intelligence (AI) has been revolutionizing the way businesses operate across various industries, and online grocery is no exception. Recent data suggests that implementing AI technologies can significantly impact the revenue…
Home Depot, Lowe’s keep category leadership spots
Home Depot and Lowe’s Maintain Stronghold as Leaders in the Home Improvement Retail Sector In the competitive landscape of the home improvement retail sector, Home Depot and Lowe’s have consistently proven their dominance as the top players in the market….
Retail, tech experts share AI predictions for 2025
AI Predictions for 2025: Revolutionizing Retail Customer Experience As we look ahead to the future of retail in 2025, it’s clear that artificial intelligence (AI) will play a pivotal role in shaping the customer experience. Retail, brand, and technology leaders…
Consumer spending solid this holiday season
Maximizing Your E-Commerce Sales: Key Strategies for the Holiday Season The holiday season is a crucial time for e-commerce businesses, as consumer spending tends to peak during this period. With the rise of online shopping, it has become increasingly important…
Dollar Shave Club teams with Kodif for improved customer support
Dollar Shave Club Teams with Kodif for Improved Customer Support Dollar Shave Club, the popular subscription-based razor company, has recently announced its partnership with Kodif, a leading customer support platform. This collaboration aims to enhance the overall customer experience by…
Panasonic, BrightSign leaders talk 2024 customer experience trends, what’s ahead in 2025
2024 Customer Experience Trends and a Glimpse into 2025: Insights from Panasonic and BrightSign Leaders As we approach the end of 2024, it’s essential to reflect on the trends that have shaped the customer experience landscape throughout the year. Misty…
Hallmark gets more personal with greeting card strategy
Personal Touch: How Hallmark is Revolutionizing Greeting Cards In the world of digital communication, where messages are often sent in a matter of seconds via text or email, the act of giving and receiving a physical greeting card has become…
Most consumers will jump to another retailer when inventory is out of stock
When Inventory Runs Out: How Retailers Can Prevent Losing Customers In the fast-paced world of e-commerce, one of the biggest turn-offs for customers is finding out that a product they want is out of stock. Most consumers are not willing…
