Samsung, SoundHound AI among 2024 Automation and Self Service award winners
Samsung, SoundHound AI Shine as Winners of 2024 Automation and Self-Service Awards The fifth annual Automation & Self-Service Awards, hosted by the Self-Service Innovation Summit, took place on December 10, honoring the trailblazers in kiosks, vending, artificial intelligence, and beyond….
Why voice interaction is the future of self-service
The Future of Self-Service: Embracing Voice Interaction Voice technology and its transformative potential took center stage at the Self-Service Innovation Summit 2024, hosted by Networld Media Group in Miami, Florida. The event highlighted the growing importance of voice interaction in…
Marks & Spencer Expands Services Contract with Diebold Nixdorf
Marks & Spencer (M&S), a cornerstone of the U.K. retail landscape, has renewed and broadened its existing services contract with Diebold Nixdorf. This strategic move expands support across M&S’s wide retail footprint, encompassing over 1,000 stores in both the U.K….
Ikea Kiosk Helps Shoppers Find the Perfect Mattress
In an effort to enhance the customer experience, Ikea has introduced an innovative self-service solution called the Upptäcka kiosk. This new technology is designed to assist shoppers in finding the ideal mattress based on their unique sleeping patterns. According to…
