Kroger Offers Rewards for Consumers Who Get Flu Shot
Kroger Health, a division of The Kroger Co., is setting a compelling precedent in the retail sector by incentivizing health-focused behavior among its customers. As part of its initiative, the company is rewarding individuals who receive flu shots and other…
Australian United Retailers Teams with Lobyco to Boost Loyalty, Promotions
In an effort to enhance customer engagement and personalize shopping experiences, Australian United Retailers Ltd. (AUR) has announced a significant partnership with Lobyco, a provider specializing in grocery loyalty programs. This five-year collaboration aims to revolutionize how AUR’s network of…
Master the 4Ps of Ecommerce Paid Media
In today’s competitive digital landscape, mastering the 4Ps of e-commerce—Product, Price, Place, and Promotion—can be the defining factor between a thriving online business and one that struggles to stay afloat. These core elements of the marketing mix are not just…
Sweeten Your Store’s Sales with Gourmet Treats Year-Round
In the competitive landscape of grocery retail, where margins can be slim, finding unique ways to attract customers is essential. One strategy gaining traction involves introducing a sweet shop setup that showcases gourmet treats year-round. Grocery stores have often relied…
Walmart+ and Burger King's New Collaboration: Strengthening Customer Loyalty through Fast-Food Discounts
Walmart Inc. has made a significant move in the competitive loyalty program arena by partnering with Burger King to provide exclusive benefits for Walmart+ members. Starting in September, members will enjoy a 25% discount on digital fast-food orders and a…
San Jose Sharks CX Leader Talks Strategy, Shares Insights
In the latest episode of the CX Innovators podcast, hosted by Retail Customer Experience editor Judy Mottl, Stacy McGranor, the CX director for Sharks Sports & Entertainment, shared a wealth of insights about customer experience strategy. The Sharks organization encompasses…
Amazon Offers Another Grocery Delivery Plan for Prime Members
In a strategic move to enhance its grocery delivery services, Amazon has introduced a new subscription plan specifically for its Prime members. This development signifies Amazon’s commitment to catering to the increasingly convenience-driven consumer market. The newly launched plan—priced at…
Walmart Partners with Burger King on Customer Deal
In a significant partnership that enhances customer experience, Walmart has announced a collaboration with Burger King aimed specifically at Walmart+ members. This new benefit, which provides members a daily discount on digital orders from Burger King, is a strategic move…