Flexibility top benefit for hourly retail workers
The Top Benefit of Flexibility for Hourly Retail Workers Flexibility in the workplace has always been a highly sought-after benefit, but for hourly retail workers, it holds even more significance. In an industry known for its unpredictable schedules and ever-changing…
Delta agent ups customer experience with seat change
How Delta Agent Improved Customer Experience by Allowing Seat Changes In the world of airline travel, customer experience is paramount. It can make the difference between a one-time flyer and a loyal customer. Delta Air Lines recently made a customer-centric…
Samsung, SoundHound AI among 2024 Automation and Self Service award winners
Samsung, SoundHound AI Shine as Winners of 2024 Automation and Self-Service Awards The fifth annual Automation & Self-Service Awards, hosted by the Self-Service Innovation Summit, took place on December 10, honoring the trailblazers in kiosks, vending, artificial intelligence, and beyond….
Why retail AI success depends on great data
Why Retail AI Success Depends on Great Data In the fast-paced world of retail, staying ahead of the competition is crucial. With the ever-growing influence of technology on consumer behavior, retailers are increasingly turning to artificial intelligence (AI) to gain…
Brookshire Brothers grocery taps Birdzi to get personal with shoppers
Brookshire Brothers Grocery Taps Birdzi to Get Personal with Shoppers Brookshire Brothers, a well-known grocery chain, has recently made a strategic move to enhance its customer experience by partnering with Birdzi, a leading provider of personalized shopper engagement solutions. This…
Physical store growth, innovative tech top most-read news in 2024
Physical Store Growth and Innovative Tech Top Most-Read News in 2024 The retail landscape has seen a significant transformation in recent years, with the coalescence of physical and digital shopping experiences becoming increasingly prevalent. As we reflect on the past…
Lowe’s 2025 goals driven by AI platform strategy
Lowe’s 2025 goals driven by AI platform strategy Lowe’s, the retail giant in the home improvement industry, has set ambitious goals for 2025 that are fueled by their innovative AI platform strategy. As technology continues to reshape the retail landscape,…
Twinset attains 54% increase in ad performance with Tealium
Boost Your Ad Performance: Twinset Sees 54% Growth with Tealium Twinset, the renowned fashion brand, recently achieved a remarkable 54% increase in their ad performance by leveraging the power of Tealium’s advanced marketing solutions. This significant growth in performance highlights…
Marks & Spencer expands First Insight partnership to drive digital transformation
Marks & Spencer Expands First Insight Partnership to Drive Digital Transformation British retail giant Marks & Spencer is taking a significant step towards enhancing its digital capabilities by expanding its partnership with First Insight, a leading technology company specializing in…
Franklin Instore debuting Elo-powered digital merchandising platform
Franklin Instore Debuts Elo-Powered Digital Merchandising Platform Franklin Instore, a leading retail technology company, recently made waves in the industry by introducing their new digital merchandising platform powered by Elo. This innovative solution is set to revolutionize the way retailers…

















