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THE FRIDAY 5: Massive Listeria Outbreak Leads to Recalls; 7-Eleven, Walgreens Store Closures

In the latest developments within the food retail industry, several significant stories have unfolded that merit attention. Join us for this week’s summary of key events impacting grocers, including a major food recall, retail acquisitions, and strategic initiatives aimed at improving customer experience.

1. Listeria Contamination Leads to Recalls Across U.S. Grocery Industry

Last week, a serious food safety issue emerged when over 12 million pounds of ready-to-eat chicken products were recalled nationwide due to Listeria monocytogenes contamination. This recall was initiated by BrucePac, based in Durant, Oklahoma, following routine inspections conducted by the U.S. Department of Agriculture’s Food Safety and Inspection Service (FSIS). The affected products were produced between June 19 and October 8 and distributed to various establishments and stores across the country.

Although no confirmed illnesses or fatalities have been linked to this contamination, the FSIS published a comprehensive list of affected items. Notable recalls included products from major retailers like Albertsons, which included 12 types of ReadyMeals, and prepared meal items from H-E-B. Items from Trader Joe’s—spanning ready-made salads to frozen chicken chow mein—also faced recall. Other brands affected include Kroger and Home Chef, with a wide range of salad kits and meal options being pulled from shelves. BrucePac assured consumers that they are collaborating closely with the USDA to rectify the problem, and they will resume production only once confident in the safety of their supply chains.

2. SpartanNash and Hy-Vee Announce Store Acquisitions

Market activity saw SpartanNash making headlines with its recent acquisition of Fresh Encounter, a supermarket chain comprising 49 stores located in Ohio, Indiana, and Kentucky. This acquisition is poised to expand SpartanNash’s retail footprint by 33%, reinforcing its commitment to growth in the region. SpartanNash’s CEO, Tony Sarsam, highlighted the strategic nature of this move, emphasizing the benefits of integrating Fresh Encounter’s workforce and expanding services to new geographic areas.

Simultaneously, Midwest retailer Hy-Vee confirmed its acquisition of Webster’s Marketplace in Ripon, Wisconsin, following an unsolicited offer that the current owner accepted. The intention is to blend the ethos of both companies, focusing on strong customer service and community ties. Additionally, Wakefern Food Corp’s recent acquisition of specialty products from Di Bruno Bros. underscores the ongoing consolidation trend in the food retail sector, as companies strive to enhance their offerings and operational efficiencies.

3. Celebrating the Next Generation of Grocery Leaders

Progressive Grocer has announced the winners of its GenNext Awards, celebrating individuals aged 23 to 39 who have demonstrated exceptional leadership within their respective organizations. The awards recognized 94 individuals this year, highlighting their significant contributions to shaping the future of the grocery sector. These leaders come from a broad spectrum of roles, including retailers, suppliers, and solution providers, all committed to driving innovation and improvement in the industry.

4. 7-Eleven and Walgreens Experience Store Closures

The retail landscape is also facing significant changes as 7-Eleven and Walgreens announce multiple store closures. 7-Eleven’s parent company, Seven & i Holdings, reported plans to close 444 underperforming stores across North America, which represents about 3% of its total locations. This decision is prompted by decreasing foot traffic and a decline in cigarette sales, a once-reliable revenue source. The closures are expected to yield a $30 million operating income benefit for the company in 2024.

On the pharmacy side, Walgreens revealed plans to shutter approximately 1,200 stores as part of its “footprint optimization program.” This decision stems from sluggish sales and increasing online competition, following a previous closure announcement regarding 300 stores. The shift reflects broader changes in retail consumer behavior, increasingly pivoting toward digital solutions.

5. Stop & Shop’s Initiative to Make Groceries More Affordable

In response to customer feedback, Stop & Shop is implementing a new three-part strategy to make essential grocery items more affordable. Effective in its 25 Rhode Island locations, the supermarket chain will reduce prices on 3,500 products. The introduction of Savings Kiosks, which offer customers access to digital coupons, will further enhance shopping affordability. Additionally, Stop & Shop will eliminate its previously implemented 10-cent paper bag fee, once again providing free bags to customers. Roger Wheeler, the new president of Stop & Shop, expressed the store’s commitment to ensuring families can buy more groceries at lower costs, reflecting a growing trend among retailers to prioritize customer value.

These developments spotlight critical trends within the food retail industry, showcasing the balance between operational efficiency, customer safety, and a commitment to value as businesses navigate a challenging market environment.